IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Risk Management Framework, Cyber Security Strategy, Cyber Threat Intelligence, Threat Modeling, Security Strategy, Security Awareness, Cybersecurity, Security Engineering, IT Security Architecture, Zero Trust Network Access, Threat Management, Human Factors (Security), Security Controls, Threat Detection, Network Security, Information Systems Security, Incident Response, Enterprise Security, Continuous Monitoring
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Automation, Email Automation, Scheduling, Management Reporting, Performance Reporting, Automation, Stakeholder Communications, Report Writing, Scalability, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Personal Attributes, Composure, Interpersonal Communications, Executive Presence, Emotional Intelligence, Respiration
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Blockchain, Digital Assets, FinTech, Emerging Technologies, Investments, Technical Analysis, Market Trend, Risk Analysis, Financial Market, Security Awareness, Market Dynamics
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Graph Theory, Agile Methodology, Object Oriented Programming (OOP), Data Ethics
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Penetration Testing, Lightweight Directory Access Protocols, Active Directory, Windows PowerShell, Open Web Application Security Project (OWASP), Exploitation techniques, Security Testing, API Testing, Vulnerability Scanning, Cloud Security, Windows Servers, Cyber Security Assessment, Azure Active Directory, IT Automation, Scripting, Application Programming Interface (API), Microsoft Azure, Vulnerability Assessments, MySQL Workbench, Cloud Computing
Intermediate · Course · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Probability, Computational Logic, Combinatorics, Bayesian Statistics, Algorithms, Theoretical Computer Science, Mathematical Software, Mathematical Theory & Analysis, Cryptography, Logical Reasoning, Deductive Reasoning, Computational Thinking, Computer Science, Encryption, Data Structures, Arithmetic, General Mathematics, Public Key Cryptography Standards (PKCS), Problem Solving, Cybersecurity
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Intellectual Property, Music History, Contract Negotiation, Music, Musical Composition, Peer Review, Lawsuits, Litigation and Civil Justice, Negotiation, Media Production, Instrumental Music, Automation, Entrepreneurship, File Management, Business, Law, Regulation, and Compliance, Writing, Digital Assets, Innovation, Team Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Google Analytics, Web Analytics, Verification And Validation, Goal Setting, Web Analytics and SEO, Performance Metric, Transaction Processing, Data Validation, System Testing
Beginner · Course · 1 - 4 Weeks
The Hong Kong University of Science and Technology
Skills you'll gain: Prompt Engineering, Vibe coding, HTML and CSS, Generative AI, Web Development, Python Programming, Data Analysis, Artificial Intelligence, Data Science, Program Development, Simulations, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Social Media Management, Social Media, Business Process Automation, Microsoft Excel, Brand Awareness, Automation, Market Analysis, Solution Design, Marketing Automation, Secure Coding, Process Design, Image Analysis, Driving engagement, Data Import/Export, UI Components, Web Scraping, Process Flow Diagrams, Project Documentation, Data Validation
Beginner · Course · 1 - 4 Weeks