IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Graph Theory, Agile Methodology, Object Oriented Programming (OOP), Data Ethics
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Serverless Computing, API Gateway, Extensible Markup Language (XML), JSON, Amazon Web Services, Cloud Deployment, Cloud Development, Application Programming Interface (API), Cloud Applications, Restful API, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, Git (Version Control System), Open Source Technology, Version Control, Software Development Tools, File Management, Collaborative Software, System Configuration, Software Documentation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Data Visualization, R (Software), Dashboard, User Interface (UI), Data Visualization Software, UI Components, Data Integration, Server Side, Web Applications, Application Design
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Software Quality Assurance, Scaled Agile Framework, Software Testing, DevOps, Test Automation, Browser Compatibility, Application Security, DevSecOps, Performance Testing, Software Development Life Cycle, Agile Methodology, Selenium (Software), Cybersecurity, Mobile Development Tools, Waterfall Methodology
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Excel Formulas, Data Presentation, Data Visualization Software, Data Analysis, Microsoft Office, Microsoft 365, Data Entry, Data Manipulation, Productivity Software, Data Management, Document Management, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Management, Inventory Control Systems, Inventory Control, Inventory Management System, Inventory Accounting, Reconciliation, Record Keeping, Data Integrity, Variance Analysis, Purchasing, Procurement, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixed · Course · 1 - 3 Months
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks