IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Ansible, Configuration Management, Chef (Configuration Management Tool), Infrastructure as Code (IaC)
Beginner · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Search Engine Marketing, Campaign Management, Google Ads, Online Advertising, Return On Investment, Pay Per Click Advertising, Performance marketing, Advertising Campaigns, Marketing Effectiveness, Cost Reduction, Paid media, Performance Measurement
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Responsible AI, Artificial Intelligence, Machine Learning, Prompt Engineering, Amazon Web Services, Model Deployment, Supervised Learning, Computer Vision, Image Analysis, Model Evaluation, Unsupervised Learning, Data Preprocessing, Natural Language Processing, Deep Learning, Reinforcement Learning
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Linear Algebra, Engineering Calculations, Algebra, Engineering Analysis, General Mathematics, Advanced Mathematics, Applied Mathematics, Arithmetic, Computational Logic
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Investigation, Data Quality, Data Validation, Data Integrity, Reconciliation, Change Control, Anomaly Detection, Dependency Analysis, Verification And Validation, Trend Analysis, Analysis, Project Documentation, Auditing, Workflow Management, Project Management, Leadership and Management
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Content Performance Analysis, Key Performance Indicators (KPIs), Search Engine Optimization, Content Strategy, Keyword Research, Content Creation, Web Analytics and SEO, Scalability, Content Management, Strategic Partnership, AI Enablement, Automation
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Responsible AI, Data Ethics, AI Product Strategy, AI Enablement, Business Risk Management, Business Ethics, Artificial Intelligence, Risk Analysis, Regulation and Legal Compliance, Compliance Management, Governance, Stakeholder Engagement, Open Source Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe After Effects, Motion Graphics, Animations, Video Editing, Layout Design, Color Matching
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Functional Testing, Root Cause Analysis, UI/UX Research, Experience Design, User Experience, Problem Management, User Interface (UI) Design, Integration Testing, Application Development, Network Troubleshooting, Investigation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Email Automation, Scheduling, Management Reporting, Performance Reporting, Automation, Stakeholder Communications, Report Writing, Scalability, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks