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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • C

      Case Western Reserve University

      Women in Leadership: Inspiring Positive Change

      Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Personal Development, Empowerment, Business Leadership, Relationship Building, Self-Awareness, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      548 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      Technical University of Denmark (DTU)

      Patenting in Biotechnology

      Skills you'll gain: Intellectual Property, Chemistry, Legal Risk, Regulation and Legal Compliance, Keyword Research, Molecular Biology, Strategic Thinking, Database Management Systems, Technical Writing, Research Reports, Databases

      4.6
      Rating, 4.6 out of 5 stars
      ·
      237 reviews

      Beginner · Course · 1 - 3 Months

    • W

      Wesleyan University

      Memoir and Personal Essay: Write About Yourself

      Skills you'll gain: Storytelling, Writing and Editing, Content Creation, Journals, Writing, Organizational Skills, Editing, Personal Development, Self-Awareness, Overcoming Obstacles, Detail Oriented

      4.4
      Rating, 4.4 out of 5 stars
      ·
      424 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      E

      ESSEC Business School

      Animer une séance collaborative

      Skills you'll gain: Meeting Facilitation, Collaboration, Organizational Skills, Drive Engagement, Teamwork, Innovation, Conflict Management, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      555 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Design Thinking

      Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Creative Thinking, User Research, Human Centered Design, Creative Problem-Solving, Design Research, Stakeholder Management, Project Scoping, User Experience Design, Persona Development, Project Planning, Process Mapping, Value Engineering, Product Development, Growth Mindedness, User Feedback, Visionary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      210 reviews

      Beginner · Specialization · 3 - 6 Months

    • E

      EIT Digital

      Value Creation Through Innovation

      Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Market Research, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      716 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Case Western Reserve University

      Inspiring Leadership through Emotional Intelligence

      Skills you'll gain: Emotional Intelligence, Compassion, Coaching, Organizational Change, Personal Development, Leadership, Resilience, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, Mindfulness, Relationship Building

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      商务基础 (中文版)

      Skills you'll gain: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Financial Accounting, Business Operations, Operational Efficiency, Financial Reporting, Income Statement, Capital Budgeting, Business Process, Marketing, Finance, Financial Modeling, Strategic Marketing, Marketing Strategies, Brand Management, Business Planning, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      339 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      Y

      Yale University

      Health Behavior Change: From Evidence to Action

      Skills you'll gain: Public Health and Disease Prevention, Nutrition and Diet, Public Health, Behavioral Health, Mental Health, Mental and Behavioral Health, Behavioral Economics, Patient Education And Counseling, Program Evaluation, Preventative Care

      4.8
      Rating, 4.8 out of 5 stars
      ·
      446 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Manchester

      Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

      Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Intercultural Competence, Ethical Standards And Conduct, Team Management, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Organizational Change, Governance, Stakeholder Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      663 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Information and Event Management (SIEM), Security Controls, Document Management, Data Integrity, Technical Communication, Technical Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Machine Learning in the Enterprise

      Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Data Management, Data Governance, Workflow Management, Applied Machine Learning, Data Pipelines, Machine Learning, Predictive Modeling, Feature Engineering, Continuous Monitoring

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • Women in Leadership: Inspiring Positive Change: Case Western Reserve University
    • Patenting in Biotechnology: Technical University of Denmark (DTU)
    • Memoir and Personal Essay: Write About Yourself: Wesleyan University
    • Animer une séance collaborative: ESSEC Business School
    • Design Thinking: University of Virginia
    • Value Creation Through Innovation: EIT Digital
    • Inspiring Leadership through Emotional Intelligence: Case Western Reserve University
    • 商务基础 (中文版): University of Pennsylvania
    • Health Behavior Change: From Evidence to Action: Yale University
    • Managing Responsibly: Practicing Sustainability, Responsibility and Ethics: University of Manchester

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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