IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Process Capability, Project Planning, Customer experience improvement, Data Validation, Descriptive Statistics, Statistics, Statistical Analysis, Stakeholder Analysis, Business Metrics
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Postpartum Care, Child Health, Infant Care, Maternal Health, Health Assessment, Family Support, Parent Communication, Child Development, Diversity Awareness, Mental Health, Relationship Building
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Public History, Photography, Photo Editing, Media and Communications, World History, Storytelling, Case Studies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

The Chinese University of Hong Kong
Skills you'll gain: Mathematical Modeling, Problem Solving, Enterprise Modeling, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Musical Composition, Peer Review, Media Production, Writing, Technology Solutions
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Digital pedagogy, Grammar, English Language, Language Learning, Oral Comprehension, Vocabulary, Requirements Analysis
Intermediate · Course · 1 - 3 Months

University of Rochester
Skills you'll gain: Music History, Music, World History, Electronic Media, Social Impact, Media and Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Express, Responsible AI, Generative AI, Graphic Design, Prompt Engineering, Image Analysis, Artificial Intelligence, AI Workflows, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Conflict Management, Mediation, Empathy, Collaboration, Communication Strategies, Self-Awareness, Active Listening, Adaptability, Communication
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Family Support, School Psychology, Behavioral Management, Occupational Therapy, Organizational Skills, Mental Health Diseases and Disorders, Psychiatric Assessments, Mental Health Therapies, Pharmacology, Clinical Assessment
Beginner · Course · 1 - 3 Months