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Explore the IT Support Course Catalog
- Status: Preview
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Quality Improvement, Customer experience improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights, Key Performance Indicators (KPIs)
- Status: Free Trial
Emory University
Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Descriptive Statistics, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Target Market, Marketing Effectiveness, Social Media, Revenue Forecasting, Time Series Analysis and Forecasting, Statistics, Predictive Modeling, Microsoft Excel, Marketing
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Process Analysis, Statistical Methods, Statistical Analysis, Statistics, Data Analysis, Analytical Skills, Variance Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management
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University of Pennsylvania
Skills you'll gain: Legal Proceedings, Civil Procedures, Court Systems, Social Studies, Civil Law, Political Sciences, Case Law, Public Safety and National Security, Legal Research, Social Justice, Governance, Health Policy, Diversity Equity and Inclusion Initiatives
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Customer Analysis, Business
- Status: Preview
Northeastern University
Skills you'll gain: Information Privacy, Personally Identifiable Information, Data Ethics, Law, Regulation, and Compliance, Journalism, Emerging Technologies, Media and Communications, Internet Of Things, Algorithms, Artificial Intelligence
- Status: Preview
University of Houston
Skills you'll gain: Storyboarding, Storytelling, Content Creation, Digital Design, Video Editing, Multimedia, Photo Editing, Scripting, Peer Review, Oral Expression, Editing
- Status: Preview
University of Pittsburgh
Skills you'll gain: Triage, Mitigation, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Stress Management, Resourcefulness, Adaptability, Water Resources, Cultural Diversity, Activities of Daily Living (ADLs)
- Status: Preview
Johns Hopkins University
Skills you'll gain: Epidemiology, Infectious Diseases, Technical Communication, Exploratory Data Analysis, Public Health, Program Management, Data Analysis Software, Decision Support Systems
- Status: Preview
The University of Edinburgh
Skills you'll gain: Research, Science and Research, Ethical Standards And Conduct, Cultural Diversity, Interpersonal Communications, Psychology, Sociology, Discussion Facilitation
Coursera Project Network
Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Project Planning, Data Validation
In summary, here are 10 of our most popular it support courses
- Quality Improvement and Management:Â Board Infinity
- Foundations of Marketing Analytics:Â Emory University
- Six Sigma Advanced Analyze Phase:Â Kennesaw State University
- CVS Health Retail Customer Service:Â CVS Health
- Introduction to Key Constitutional Concepts and Supreme Court Cases:Â University of Pennsylvania
- Strategic Sales Management: Fundação Instituto de Administração
- Data Privacy Fundamentals:Â Northeastern University
- Powerful Tools for Teaching and Learning: Digital Storytelling:Â University of Houston
- Disaster Preparedness:Â University of Pittsburgh
- Measuring and Maximizing Impact of COVID-19 Contact Tracing:Â Johns Hopkins University