Learn to develop and analyze business metrics for performance evaluation. Understand key performance indicators (KPIs) and how to use them effectively.

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, Predictive Analytics, MySQL, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Data Visualization, Business Process Improvement, Business Analysis, Data Analysis, Big Data, Business Communication, Microsoft Excel
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Quick Learning, Agile Methodology, Business Analytics, Business Intelligence, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Credit Risk, Financial Statement Analysis, Risk Modeling, Working Capital, Financial Analysis, Financial Modeling, Lending and Underwriting, Financial Data, Risk Management, Risk Analysis, Bank Regulations, Risk Management Framework, Analysis, Cash Flows, Income Statement, Balance Sheet, Regulatory Compliance, Financial Regulation, Corporate Finance, Business Metrics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Excel Formulas, Data Storytelling, Microsoft Excel, Dashboard, Pivot Tables And Charts, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Spreadsheet Software, Extract, Transform, Load, Data Literacy, Data Presentation, Data Visualization Software, Generative AI, Data Visualization, Data Analysis, Business Intelligence, Data Processing, Data Collection, Business Metrics
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Financial Forecasting, Regression Analysis, Microsoft Excel, Demand Planning, Excel Formulas, Trend Analysis, Case Studies, Business Mathematics, Predictive Modeling, Business Metrics, Data Presentation, Statistical Visualization, Graphing, Market Trend, Business Economics, Statistical Modeling, Business Analytics, Decision Making
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Excel Macros, Key Performance Indicators (KPIs), Prompt Engineering, Data Storytelling, Performance Measurement, Regression Analysis, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Statistical Hypothesis Testing, Responsible AI, ChatGPT, Microsoft Excel, Generative AI, Data Visualization, Business Analysis, Statistical Analysis, Business Intelligence
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Data Ethics, Responsible AI, No-Code Development, Business Process Automation, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Business Transformation, Data Integration, Business Ethics, Automation, Project Implementation, Performance Measurement, Data Cleansing, Project Management, Business Metrics, Dashboard, Storytelling
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Online Advertising, Marketing Budgets, Performance Metric, Pay Per Click Advertising, Digital Marketing, Paid media, Search Engine Optimization, Data-Driven Decision-Making, Return On Investment, Marketing Automation, Marketing Strategies
Beginner · Specialization · 1 - 3 Months
Business metrics are the benchmarks set up by a business to gauge its performance over a certain period of time in reaching preset goals. Business metrics can be set up for any type of department or division of a company. Teams can set up business metrics for the operational aspects of a company, financial aspects of a company, or the sales, marketing, and advertising aspects of a company.
Understanding business metrics can help an organization understand where it's gaining the most ground as a business. Key metrics also point out to executives what parts of the business strategy are working, which parts are not, and which parts are in need of a readjustment to meet a new demand or a new target audience. There are even business metrics used to review the less quantitative elements of a business, like employee happiness, customer loyalty, and marketplace reputation.‎
If you'll work in a company, it's important to learn about business metrics and understand the importance they play in setting and managing departmental goals. Each part of your company needs to set, control, and review the business metrics in its area. These numbers, targets, and goals will be specific to the initiatives the teams have set for themselves for the upcoming period. If a group reaches its targets set in the business metrics, the company can use those achievements to set budgets for the coming year, reward performances with financial awards, and commit resources where they're needed in the operation.‎
Learning business metrics can lead to jobs in operations, marketing, sales, finance, or human resources. If you have a keen grasp of knowing the drivers of the business, you can develop career roles for yourself in executive positions that help a group manage its focus, output, and long-term strategy.
To get to this point, it will help you to learn about project management, data analysis, and business operations. Getting new knowledge in these courses will help you push your company to quantify its goals with more diligence. The more work you put toward your organization, the better your chances will be to move up the ranks with much more confidence.‎
When you take online courses on Coursera with a focus on business metrics, you'll gain invaluable knowledge on how companies are run, how successes are built, and how winning strategies are achieved. The understanding of business metrics from online courses will enhance your prior business experience and give you a stronger air of authority to make the right decisions for your group.
When you take online courses about business metrics, you will learn how to make decisions on crucial areas of the business. At the same time, you'll gain the confidence to elevate your career to the next level. The knowledge you gain will show in everyday work situations.‎
Online Business Metrics courses offer a convenient and flexible way to enhance your existing knowledge or learn new Business Metrics skills. With a wide range of Business Metrics classes, you can conveniently learn at your own pace to advance your Business Metrics career skills.‎
When looking to enhance your workforce's skills in Business Metrics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎