Board Infinity
Impactful Workplace Communication for Career Launch

Discover new skills with $120 off courses from industry experts. Save now.

Board Infinity

Impactful Workplace Communication for Career Launch

Board Infinity

Instructor: Board Infinity

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify personal strengths, weaknesses, and barriers through self-awareness tools like SWOT analysis for workplace communication growth.

  • Master public speaking and presentation skills with confidence-building strategies, storytelling, body language, and impactful delivery techniques.

  • Write effective professional emails, reports, and memos while practicing business etiquette, workplace collaboration, and respectful communication.

  • Build a strong personal brand with the GROW framework, creating consistent online presence, professional identity, and long-term career roadmap.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

April 2025

Assessments

16 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Career Launchpad Essentials: SOP, Resume & Interview Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

This module builds your interpersonal base by helping you identify personal strengths, weaknesses, and communication barriers. Through tools like SWOT analysis and reflective exercises, you will learn to embrace a growth mindset and develop active listening skills. The module also covers different communication types such as verbal, non-verbal, and para-verbal, while introducing practical techniques like small talk, asking powerful questions, and interpreting non-verbal cues. By the end, you will be better equipped to engage in meaningful conversations and initiate networking opportunities with confidence.

What's included

13 videos4 readings4 assignments1 discussion prompt

Public speaking is one of the most sought-after workplace skills, yet one of the most feared. This module helps you overcome stage fright by teaching body language control, vocal modulation, and confidence-building techniques. You will practice structuring impactful presentations, applying storytelling, and interacting with audiences through Q&A. A strong focus is placed on delivering concise and powerful elevator pitches, a critical skill for networking events and interviews. By the end, you will be able to present yourself and your ideas with clarity, impact, and authority.

What's included

10 videos3 readings4 assignments

This module trains you in crafting professional emails, business reports, and memos that are precise, structured, and effective. You will also learn workplace etiquette, such as meeting protocols, professional accountability, and navigating hierarchies. Conflict resolution strategies and constructive feedback techniques will prepare you to collaborate better in teams and maintain a professional reputation in high-stakes settings.

What's included

11 videos3 readings4 assignments

This module guides you to create a consistent online and offline presence, define your professional tagline, and align your values with long-term goals. Using the GROW model, you will build a personalized career roadmap, set milestones, and track progress. Practical exercises will help you identify challenges, revisit goals, and refine your strategy for sustainable growth. By the end, you will have a clear, purpose-driven brand and the communication skills needed to present yourself as a strong candidate in interviews and professional settings.

What's included

11 videos3 readings4 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Board Infinity
Board Infinity
184 Courses300,901 learners

Offered by

Board Infinity

Explore more from Business Essentials

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions