Become the critical human checkpoint between AI wellness tools and the users you serve. In this hands-on course, you'll learn to assess AI chatbot capabilities and limitations before your first user interaction—preventing the miscommunication that frustrates users and creates liability. Master pre-written prompt templates that generate consistent, targeted wellness responses, from morning routines to stress management. Most importantly, develop systematic evaluation skills using a 3-point checklist (tone, accuracy, risk) that catches problematic outputs before they reach users—and know exactly when and how to escalate to supervisors. Through realistic role plays and coach dialogues, you'll practice the complete workflow under time pressure. Designed for wellness coordinators, peer support specialists, HR wellness staff, and anyone facilitating AI-assisted wellness support. No technical background required.

GenAI Wellness: Prompt, Evaluate, Thrive

GenAI Wellness: Prompt, Evaluate, Thrive
This course is part of multiple programs.

Instructor: John Whitworth
Included with
Recommended experience
Details to know

Add to your LinkedIn profile
February 2026
1 assignment
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
Become the critical human checkpoint between AI wellness tools and the users you serve. In this hands-on course, you'll learn to assess AI chatbot capabilities and limitations before your first user interaction—preventing the miscommunication that frustrates users and creates liability. Master pre-written prompt templates that generate consistent, targeted wellness responses, from morning routines to stress management. Most importantly, develop systematic evaluation skills using a 3-point checklist (tone, accuracy, risk) that catches problematic outputs before they reach users—and know exactly when and how to escalate to supervisors. Through realistic role plays and coach dialogues, you'll practice the complete workflow under time pressure. Designed for wellness coordinators, peer support specialists, HR wellness staff, and anyone facilitating AI-assisted wellness support. No technical background required.
What's included
1 video1 reading
Learn what AI wellness chatbots can and cannot do BEFORE your first user interaction—preventing miscommunication and setting appropriate expectations. Discover how to read documentation critically, identify capability boundaries, and communicate limitations clearly to users who may have misconceptions about AI capabilities.
What's included
3 videos1 reading
Master the complete practitioner workflow: applying prompt templates to generate targeted responses, evaluating every output using the 3-Point Checklist (tone, accuracy, risk), and escalating flagged content appropriately. Transform from passive AI user to active quality gatekeeper who protects users from problematic outputs.
What's included
2 videos1 reading
As you enter the final module of this course, you’ll bring together everything you’ve explored about how AI well‑being tools shape human behavior, support emotional resilience, and influence everyday decision‑making. This last stretch focuses on applying those insights to your own final assessment. Before you dive in, take a brief wellness check‑in with yourself: notice your energy level, your stress level, and what you need to stay grounded as you work. Feel free to pause, pace yourself, or reach out to someone you trust if the material brings up strong emotions. This module is designed to help you finish with clarity, confidence, and care for your own well‑being.
What's included
2 videos1 reading1 assignment
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Explore more from Psychology
Status: Free Trial
Status: Preview
Status: PreviewUniversity of Michigan
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,


