Este curso online te permitirĆ” visualizar la importancia del capital humano relacionado con la hospitalidad. Es preciso considerar y apreciar los puestos de trabajo, dado que las personas son un elemento clave en la gestiĆ³n de las empresas hoteleras turĆsticas.



GestiĆ³n del Capital Humano en la Indust. de la Hospitalidad

Instructor: Vilma Insaurralde
Included with
Recommended experience
What you'll learn
Identificar los aspectos del capital humano que los transforman en la verdadera ventaja competitiva en las organizaciones del sector.
Desarrollar habilidades para la planificaciĆ³n de personal y diseƱo de perfiles en empresas del Ć”mbito hotelero.
Entender el funcionamiento de equipos altamente competitivos y motivados.
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There are 4 modules in this course
A lo largo de esta semana veremos a quĆ© nos referimos con el capital humano, la relaciĆ³n existente con la hospitalidad, la calidad del servicio. AdemĆ”s, se definirĆ” a las organizaciones y su estructura. A la vez, expondremos los aspectos que transforman al capital humano en la ventaja competitiva en estas organizaciones.
What's included
3 videos5 readings2 assignments2 discussion prompts
A lo largo de esta semana recorreremos la organizaciĆ³n hotelera, los departamentos que la integran, la gente que forma parte de la misma. AdemĆ”s, aprenderemos a quĆ© se dedica el Ć”rea de recursos humanos.
What's included
3 videos3 readings2 assignments2 discussion prompts
Durante esta semana recorremos la definiciĆ³n de equipo y sus caracterĆsticas. AdemĆ”s, aprenderemos que el Ćrea de Recursos Humanos es la encargada de la capacitaciĆ³n del capital humano a travĆ©s de la formaciĆ³n, el entrenamiento, la enseƱanza.
What's included
3 videos3 readings2 assignments1 discussion prompt
Durante esta semana veremos cĆ³mo liderar, motivar y desarrollar con Ć©xito el capital humano en la industria de la hospitalidad. AdemĆ”s, aprenderemos cĆ³mo la adaptaciĆ³n al cambio logra los objetivos propuestos por la organizaciĆ³n en relaciĆ³n a la misiĆ³n ante un nuevo escenario.
What's included
2 videos4 readings2 assignments2 discussion prompts
Instructor

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University of Michigan
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