Inclusive Communication and Behavior in the Workplace

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Inclusive Communication and Behavior in the Workplace

This course is part of multiple programs.

Instructor: Gonzalo Solórzano

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2 modules

Gain insight into a topic and learn the fundamentals.

21 reviews

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

21 reviews

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 assignments

Taught in English

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There are 2 modules in this course

"Inclusive Communication and Behavior in the Workplace" is an thought-provoking, short-form course designed for beginners interested in developing their inclusive practices. Comprising two interactive lessons, the first focuses on communication exploring the essentials of inclusive language, active listening, and empathy. The second lesson pivots to behavior, inviting participants to reflect on their own practices through self-assessment and interactive scenarios. Blending real-life examples and theoretical frameworks, this course provides participants with the tools to foster an inclusive work culture.

Welcome to Inclusive Communication and Behavior in the Workplace! In this short course, you will explore the essentials of workplace inclusivity, focusing on effective communication and inclusive behavior. You will learn more about inclusive language, communication practices, and gain insight on how to be more inclusive in your everyday interactions in the workplace. And finally, you will learn how to assess your own practices, identify areas for improvement, and create a plan for growth.

What's included

1 video1 reading

Let's talk about inclusivity in the workplace. We will start by discussing different ways to engage in inclusive communication. You will learn both the tangible and intangible benefits of inclusive workplaces. Then, you will move on to learn and practice strategies for creating and fostering more inclusive interactions with your colleagues.

What's included

10 videos4 readings3 assignments

10 videos Total 59 minutes

Introduction: Foundations of Inclusive Communication in the Workplace 4 minutes
Why Inclusive Communication Matters 7 minutes
Language and Inclusion in the Workplace 7 minutes
Active Listening and Empathy 7 minutes
Foundations of Inclusive Communication in the Workplace: Final Thoughts 4 minutes
Introduction: Cultivating Inclusive Behavior and Practices 4 minutes
Inclusive and Non-Inclusive Behaviors in the Workplace 8 minutes
Putting Inclusivity into Practice: A Guided Interactive Scenario 9 minutes
Self-Assessment and Roadmapping for Growth 6 minutes
Cultivating Inclusive Behavior and Practices: Final Thoughts 5 minutes

4 readings Total 19 minutes

Inclusive Terminology 2 minutes
Strategies for Inclusive Communication 5 minutes
Tips for Meaningful Interactions with Colleagues 5 minutes
Your Inclusivity Assessment and Roadmap 7 minutes

3 assignments Total 180 minutes

Foundations of Inclusive Communication in the Workplace 60 minutes
Cultivating Inclusive Behavior and Practices 60 minutes
Inclusive Communication and Behavior in the Workplace 60 minutes

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Instructor

Instructor ratings

(7 ratings)

Gonzalo Solórzano

Coursera

3 Courses 6,201 learners

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Reviewed on Nov 2, 2025

Great program! It is very beneficial for opening up the mind to inclusive perspectives. Thanks!

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