Packt
Build Better Products With User-Centered Design

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Packt

Build Better Products With User-Centered Design

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Define business needs for product direction

  • Analyze user behavior through research

  • Conduct effective user interviews

Details to know

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Recently updated!

November 2025

Assessments

12 assignments

Taught in English

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There are 12 modules in this course

In this section, we focus on defining a better business need by implementing exercises that help identify core business objectives and align them with strategic goals. We also explore designing measurable and achievable goals and analyzing the user lifecycle to enhance product engagement, which are crucial for improving decision-making and product development strategies.

What's included

2 videos7 readings1 assignment

In this section, we identify and analyze user needs to improve products and align them with business goals. We also design provisional personas and implement iterative interviewing to refine user insights.

What's included

1 video7 readings1 assignment

In this section, we delve into the importance of selecting appropriate research methodologies to gather accurate user insights. We emphasize the pitfalls of common but ineffective methods, such as random surveys and focus groups, and highlight the need for strategic planning in research to ensure data-driven product development.

What's included

1 video8 readings1 assignment

In this section, we focus on enhancing listening skills during interviews to extract valuable insights for product development. We learn to design questions that delve into deeper insights and context, enabling us to analyze responses effectively and make informed product decisions.

What's included

1 video6 readings1 assignment

In this section, we explore techniques for effective idea generation within teams and the creation of customer journey maps to enhance user experience. We also learn to apply design principles for analyzing and categorizing ideas, crucial for developing user-centered designs and improving product development processes.

What's included

1 video7 readings1 assignment

In this section, we explore effective prioritization strategies in project management, focusing on delivering maximum value to both the company and its customers. We also design a 2x2 matrix to evaluate feature importance, ensuring informed decision-making and enhanced productivity.

What's included

1 video7 readings1 assignment

In this section, we explore the integration of UX design early in product development to enhance usability and ensure a seamless user journey. We focus on designing user experiences by analyzing context and flow, which helps prevent usability issues and aligns product features with user expectations.

What's included

1 video7 readings1 assignment

In this section, we focus on designing user journeys to enhance engagement and retention by aligning user actions with business objectives. We explore strategies to identify user intent and analyze behavior to ensure alignment with desired metrics.

What's included

1 video8 readings1 assignment

In this section, we explore how to effectively analyze assumptions in product development by designing strategies to identify and categorize them. We also implement methods to test and validate these assumptions, ensuring decisions are based on verified information to enhance product success.

What's included

1 video7 readings1 assignment

In this section, we delve into various methods for validating assumptions about users and their needs, such as designing landing pages and analyzing metrics. By applying these techniques, we ensure that our solutions are effectively aligned with real-world requirements and user expectations.

What's included

1 video6 readings1 assignment

In this section, we delve into the importance of implementing granular metrics to assess the impact of product features on user experience and business outcomes. We explore how to design metrics that align with business objectives and utilize A/B testing to analyze user interactions, ensuring data-driven decision-making.

What's included

1 video11 readings1 assignment

In this section, we analyze team dynamics to identify patterns that contribute to efficiency and collaboration. By understanding roles and responsibilities, we implement strategies to enhance teamwork and productivity.

What's included

1 video4 readings1 assignment

Instructor

Packt - Course Instructors
Packt
1,084 Courses259,501 learners

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