In today’s competitive landscape, building products that truly resonate with users is critical. This course focuses on equipping you with the skills and frameworks to design user-centered products that align with both real customer needs and core business objectives.

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What you'll learn
Define business needs for product direction
Analyze user behavior through research
Conduct effective user interviews
Skills you'll gain
- Research Methodologies
- UI/UX Strategy
- Product Design
- Innovation
- Performance Measurement
- Prioritization
- Team Building
- User Centered Design
- Customer Engagement
- Ideation
- Usability Testing
- A/B Testing
- Product Development
- Agile Product Development
- Team Oriented
- Product Improvement
- User Experience
- Product Requirements
- User Research
- UI/UX Research
Details to know

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November 2025
12 assignments
See how employees at top companies are mastering in-demand skills

There are 12 modules in this course
In this section, we focus on defining a better business need by implementing exercises that help identify core business objectives and align them with strategic goals. We also explore designing measurable and achievable goals and analyzing the user lifecycle to enhance product engagement, which are crucial for improving decision-making and product development strategies.
What's included
2 videos7 readings1 assignment
In this section, we identify and analyze user needs to improve products and align them with business goals. We also design provisional personas and implement iterative interviewing to refine user insights.
What's included
1 video7 readings1 assignment
In this section, we delve into the importance of selecting appropriate research methodologies to gather accurate user insights. We emphasize the pitfalls of common but ineffective methods, such as random surveys and focus groups, and highlight the need for strategic planning in research to ensure data-driven product development.
What's included
1 video8 readings1 assignment
In this section, we focus on enhancing listening skills during interviews to extract valuable insights for product development. We learn to design questions that delve into deeper insights and context, enabling us to analyze responses effectively and make informed product decisions.
What's included
1 video6 readings1 assignment
In this section, we explore techniques for effective idea generation within teams and the creation of customer journey maps to enhance user experience. We also learn to apply design principles for analyzing and categorizing ideas, crucial for developing user-centered designs and improving product development processes.
What's included
1 video7 readings1 assignment
In this section, we explore effective prioritization strategies in project management, focusing on delivering maximum value to both the company and its customers. We also design a 2x2 matrix to evaluate feature importance, ensuring informed decision-making and enhanced productivity.
What's included
1 video7 readings1 assignment
In this section, we explore the integration of UX design early in product development to enhance usability and ensure a seamless user journey. We focus on designing user experiences by analyzing context and flow, which helps prevent usability issues and aligns product features with user expectations.
What's included
1 video7 readings1 assignment
In this section, we focus on designing user journeys to enhance engagement and retention by aligning user actions with business objectives. We explore strategies to identify user intent and analyze behavior to ensure alignment with desired metrics.
What's included
1 video8 readings1 assignment
In this section, we explore how to effectively analyze assumptions in product development by designing strategies to identify and categorize them. We also implement methods to test and validate these assumptions, ensuring decisions are based on verified information to enhance product success.
What's included
1 video7 readings1 assignment
In this section, we delve into various methods for validating assumptions about users and their needs, such as designing landing pages and analyzing metrics. By applying these techniques, we ensure that our solutions are effectively aligned with real-world requirements and user expectations.
What's included
1 video6 readings1 assignment
In this section, we delve into the importance of implementing granular metrics to assess the impact of product features on user experience and business outcomes. We explore how to design metrics that align with business objectives and utilize A/B testing to analyze user interactions, ensuring data-driven decision-making.
What's included
1 video11 readings1 assignment
In this section, we analyze team dynamics to identify patterns that contribute to efficiency and collaboration. By understanding roles and responsibilities, we implement strategies to enhance teamwork and productivity.
What's included
1 video4 readings1 assignment
Instructor

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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
More questions
Financial aid available,


