Effective communication is the cornerstone of quality patient care. This course is designed for healthcare professionals who want to master the art of clear, professional, and empathetic written communication. You will move beyond theory and into practical application, learning how to refine your writing style, modulate your tone for different audiences, and eliminate ambiguity that can lead to confusion or medical errors.
Patient Outcomes: Communicate with Clarity
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Patient Outcomes: Communicate with Clarity
This course is part of A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
Instructor: LearningMate
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Learners will improve patient outcomes by mastering clear, professional written communication and developing structured communication workflows.
Skills you'll gain
Details to know
Shareable certificate
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Recently updated!
January 2026
Taught in English
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This course is part of the A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There is 1 module in this course
This module provides a comprehensive journey into the power of effective written communication in healthcare. Learners will begin by understanding why clarity and tone are critical to patient safety and trust. They will then learn what constitutes effective communication, exploring the core principles of tone, structure, and consistency. Through a series of practical how-to videos, hands-on rewriting exercises, and guided dialogues, learners will apply these principles to craft better emails and build systematic workflows. Finally, they will assess their new skills through knowledge checks and a final project, leaving them with a complete toolkit for professional communication.
What's included
4 videos2 readings3 assignments
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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