Reflectively listening is not only important for people working in this field, but for people like me who have difficulty comforting others in daily life. I always listen to others' stories quitely and give them my suggestions that they actually don't need at all. I will look to be an active listener and try to make them feel better, rather than drain my brain for a 'useless' piece of advice.

I found the Instructor to have excellent tempo and tone in videos; the material was concise and applicable. I have a background in Emergency Management and I believe PFA is often overlooked. This is a good course for anyone, even those who won't ever work in Disaster Management, as the techniques are applicable in regular job situations, where people deal with traumatic things that happen too.

Excellent course for beginners and with no background in Psychology. The course material is very simple to understand with lay man language. The professor's communication style is very clear and precise. Only thing is history related quiz should be skipped as prime focus is learning the insights of the subject. However, more practical knowledge is required for career in this field. Thank You!

This short course helps to get a quick background for response in times of emergency by helping those affected by providing 'psychological first aid'. The content of the course is 'to the point' and with videos of sharing by real life disaster management team members. Questions of the quiz are based on these video abstracts and assess your understanding rather than just theory alone!

The explanation is very clear. The videos short and simple. Brings the message across. I like the quiz which helps me to understand the material better.

I wish for more videos or teaching on prioritisation. This was the most difficult for me.

A nice to have - more videos would be assessment and intervention.

Maybe one more example would be just nice to show all these three.

Thank you.

I am the student of Psychology, but due to some reason i left my studies. And i haven't enough bugs to enrol for the paid online certification course. So, I would like to thank John Hopkins University as well as Coursera for providing this without any course. By this course i am quite confident that i use PFA technique in need to help others.

Again Thanks from the bottom of my heart.

Useful knowledge to know and use in emergency situations that could happen anytime. Terminology are alright to understand even with no psychological background although some background knowledge would be good. A behind the scene take into effectiveness and impact of immediate psychology first aid is just as important as physical first aid in an aftermath of such situations.

I am very happy to be able to refresh learning more of this skill as I will not know when things can happen. I would like to be able to do something if it does even when there are particular help groups to sweep on the field so to speak..

Learning the skills gives me the confidence that I can make a difference however small it may be.

THANKS a lot for boosting my knowledge.

So grateful I finally managed to take this course. The course structure and layout was just right, love how the lectures were short enough, and there's a transcript underneath. Perhaps I may not require to apply this training as I'm not a public health educator or in that setting, but I think the skills about active listening I will carry all my life. Definitely worth it

Fantastic content, very well communicated and a straightforward journey. The timing, pace and volume of the content was well designed. I rated 4 stars as I did have some difficulties with navigation e.g. sometimes I repeated a video and my completion wasn't recorded, it took a little while to get a hang of the platform. I will definitely recommend this course. Thank you.

I think this was an incredible course, especially because it is a course designed for every individual who wants to be a crisis interventionist; therefore you don't need any prior knowledge of mental health. Therefore, this course is an introductory course or a 101 on PFA. I will continue to take some courses on this topic to amplify my knowledge and be more prepared.

It was a really helpful and informative course. However, there are certain topics that I think is valuable but wasn't discussed. How do we conduct psychological first aid to children and people with special needs (ie. blind, deaf, mute). I think they are also capable of experiencing extreme stress during a crisis. Still, I highly recommend this course to everyone.

A good overview of the topic by a lecturer who knows his stuff and whose videos are actually ... enjoyable is the wrong word ... interesting to watch. Duration of the course is misleading, you can do the whole course in about a day. So my only complaint is that I would have like to have more information about the topic. (But hey, there's a literature list! :-))

I really enjoy the course. I learn how to help person in disasters, enter the dark days of someone's life and give them hope. Provide empathy rather than sympathy. I learn the ability to not just sit beside someone metaphorically but to sit beside them. With this I learn great skills that make me to help children, worker or any other human being I encounter.

The techniques taught here came to me a little naive. They can work out very well in rich countries and where people live in solitude. But they will not work in poor countries where interpersonal support is already strong. We should rather apply monetary first aid in those countries. Nevertheless, I'll try to use these techniques in everyday life for fun.

A very basic but thorough introduction to the world of psychological first aid. The class includes a single sample intervention that is referenced at the end of every unit. The actors (including Dr. Everly himself!) seem very well-rehearsed, and this single encounter makes for an excellent template for how to apply the RAPID model in real life!

mostly all about the course was good, but i would like to see more diverse cases in the simulation , maybe a patience experiencing extreme distress, confused, just wondering, etc, someone crying and venting, someone physically hurt, etc, not just normally stable. But overall the course was good, just need more diverse cases on the simulation.

Informative and very focused on building community surge support around disasters. I would love to see a similar course for mental health first aid in the work-place. Particularly around recognizing signs and symptoms of burnout and how to apply the RAPID model in a different manner that is not only disaster focused. Very nice course:)

An excellent course for gaining basic knowledge of Psychological First Aid. The vignettes were helpful, but in each one, the person in need already had most basic needs met. She even mentioned that dealing with the insurance company was easy. I wonder if there could have been a few other options where the person had more urgent needs.

I enjoyed this course and it has really been an essential eye-opener to global events. I now agree that Psychological crisis intervention is an important step towards achieving improved community resilience. I recommend this course to first responders, any medical personnel and anyone willing to learn how to help people in distress.

Some of the quiz questions were incorrect or misleading. Some misquoting what was said. One question included in the correct answer a word that was only in the transcript but not in the actual spoken content. One would not get that question right unless (s)he was lucky or went back and found the word used in the transcript.

An excellent introduction to Psychological First Aid and the RAPID methodology for assisting people in distress. If the course were a bit more challenging i would rate it a 5. As is, still a worthwhile way for students to familiarize themselves with the subject if they have no previous exposure to the concept of PFA.

Useful course for everyone interested in psychological resources. Simulations are practical views of helping and theory is accurate for emergency cases. I agree it is important to remember the difference between therapy and psychological first aid. In conclusion, an area of activity with many future perspectives.

This is wonderful material. As someone who had CISM training 25 years ago I found that I "re-learned" things that I needed to remember. My only criticism is that some of the language might be a bit over the head of some folks who would really benefit from this training and would make great PFA workers.