Really feel proud be a part of such an enlightening course, didn't expect to gain so much initially but it's commendable to see how instructors framed the much less discussed topic in simplest way possible. It holds importance especially for someone like me coming from a region where we lack this culture of quality and safety, and a setting where accountability is questioned. Thanks a lot !!

This course attended to my needs to have a comprehensive overview of the process of developing a quality health care environment where I work. It accomplished that task and spurred further studies, purchasing books and pursuing other courses that will provide more detail an knowledge necessary to apply the concepts and ideas successfully.

Thank you! GWU and Coursera!

It was wonderful learning experience. It started from science of safety to leadership in the healthcare. Concepts of Just Culture, Culture of Safety and Quality, Leadership in Healthcare, Change Models, PDSA Model and other tool and processes for Quality Improvements are excellently explained by the instructors. Glad that i chose this course.

Overall, an excellent course. One way to improve it would be to use case studies where the students have to provide their decisions and the "why" behind their decisions and then compare their decisions and rationales to the quality leaders' in the case studies.

One of the greatest courses I have ever had , I gave it 4 out of 5 for : 1. The instructors could be more engaging with expalnation rather than reading only 2. Some material provided were old In overall this course is great and worth every minute of it

The course is very informative and useful. Nowadays, changes are inevitable. How to manage a change successfully is thoroughly learned. The role of leadership lies in all level of staff. It is worth learning course absolutely.

O conteúdo do curso é interessante, mas introdutório. Os professores falam bem, mas as aulas não são tão didáticas em explicar os conceitos. Contudo, é uma boa pedida para se iniciar nesse mundo da qualidade!

Interesting and well laid out short course. Good basic introduction to this topic. Only limitation is that some of the references and sources for further reading aren't working or webpage has been removed.

This course gave me confidence and knowledge to apply the same in the healthcare system to improve the quality and safety of the patient as well as to the growth of an organization to achieve its goals.

So much to digest, thanks for the hardwork in summarising a good content that would requires much of additional readings and understanding too. But the main essence are all addressed.

This course is really good for them who wants to know more about healthcare quality and safety. It gives resources and knowledge that is applicable in healthcare and patient safety.

Thank you for this program. Both instructors were very engaging and offered a wealth of information. I gave it 4 stars only because some links in the required reading had expired.

Extremely educational and beneficial. However, it would be great if some of our questions are actually attended to, gives ones a higher sense of learning. Great work all the same

Firstly, I would like to thank you for the course. My suggestion is to ask lecturers not to read from the slide because it distracts students and makes them less involved.

Great overview of quality and patient safety. Clearly knowledgeable instructors. Some of the links to resources don't work so the instructors may want to update those.

I have learnt a lot about how to improve and ensure better quality as a provider through this course. The demonstration and resources were top notch.

very informative and a good motivation to each healthcare workers to work with good quality that leads to each patient safety

This was a great course and I would recommend it. It was all right on a difficulty level and I completed it fairly easily.

Me gusto mucho el curso. Es facil de entender y lo bueno es que ponen ejemplos. El último módulo me encantó. Lo recomiendo.

very insightful but the quizzes were hard to be reflected on since there is no feedback was given except week 1 quiz.

Great content, very engaging. Some AHRQ resources are outdated and need to be updated. Still, would recommend!

Although I am at the beginning of the road, I learned more or less about the health system quality. Thank you.

I would recommend this course also as a suggestion they should include current publications and videos.