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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,602 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

EL

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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826 - 850 of 864 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By CLAUDIA S R F

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Sep 11, 2023

Thanks!

By MARUTHAMANICKAM S

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Jul 8, 2023

GOOD...

By Hsu W

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Jan 29, 2025

greate

By Mohsin K

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Mar 16, 2024

great

By Bisma A

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Jun 21, 2023

great

By Avinash K

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Nov 17, 2024

Nice

By Quỳnh A N

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Sep 30, 2024

good

By BERTHA D P

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Sep 19, 2024

Good

By Hussain A

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Aug 11, 2024

Good

By RIZKI M A

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May 17, 2024

good

By Rogerio A

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Jul 24, 2023

good

By RAJALAKSHMI. S

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May 31, 2023

good

By M.MOHAMED A

•

Apr 7, 2023

nice

By Wiwin S

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Feb 16, 2025

ok

By V.swetha P

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May 13, 2023

g

By Marie S

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Jun 28, 2023

Really good overview of Digital Marketing. I feel the need to go back and do the individual projects a few times. More opportunities to practice and less time spent watching intro videos that didn't really offer instructional value would have been beneficial. The course is well worth the cost.

By Reshma M

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Aug 11, 2024

One of assignment didn't get submitted in-spite of having 2 hours of time left for my course to expire. now my time is expired and it is asking me to upgrade!....i.e....make payment for a month again to submit the a single assignment, and get a certificate.

By Ashok K

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Mar 23, 2024

You need to remove the peer assessment as it would not be easy for anyone to complete this course as no one would rate the work.

By Vinayak D

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Mar 25, 2024

Lot of content cramped into short duration. especially analytics, tracking/optimizing product performance

By Shante' F

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Feb 17, 2025

if you are interested in digital marketing and having an online store. Then this course is for you.

By Bogdan M

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Dec 27, 2022

Last few assignments had grammar and other errors in the assigned materials. Otherwise good.

By Behzad G

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Mar 10, 2024

I have done my project but did not show I competed , I confused totally

By S K P K

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Jun 12, 2022

Please make all activites mandatory

By Richard D

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Mar 26, 2023

It's mostly common sense.

By Nguyễn H G

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Feb 18, 2025

GOOD