I enjoyed learning the contents and do the suggested readings. I also liked the way the instructors address contents. Also I loved the inspirations and advice the gave throughout the course.

Some Basic things and principles we might not be aware of or overlooked are as important as the so-called "Big Things" and they were all brought to our knowledge in this course as IT support.

Despite this being something completely new for me, I found this course to be magisterial. This course was very well-made, clear, concise, informative, and, coming from Google, authoritative.

The teaching materials and all the visual aids are spot on but you need a generous dose of patience and determination and the will to self propel yourself forward to come through this course.

I am a beginning learner about networking. This technical support fundamental course is very useful for me. I get many knowledge. This course is very fundamental for beginners. Thank you all.

The course was well structured to give a good first peep into what IT Support is all about.

I loved it and will recommend it to anyone looking for a good trajectory into a role in IT Support.

Without a doubt, absolutely a beginner course to the intro of IT. However, as a current AV/IT professional, there were somethings I learned and looking to further pursue in my career.

Cheers.

Great information, and its re playable so you can go back and review anything again or take notes on some thing you want to save. Would recommend to anyone who wants to pursue a career in IT.

Great instructors, organization of material, and exercises designed to understand basic concepts. I feel like I have a better foundational knowledge of the core concepts related to IT support

Excellent lectures, easy to understand, rich with contents, assignments were very useful. I do not need to use external tools for this, all is provided by Google. Amazing work done by Google.

This was a very well thought out and comprehensive course. It was full of information and technical details that will carry on with me throughout my journey. I am excited to see what is next!

This course was the most exciting, easy, fun and educative that I have ever learned so far. I am looking forward to continue to learn more courses ahead. Thank you google for the opportunity.

This course made me realize me one thing that professional certification courses are very different than the simple ones as they get you industry-ready by teaching you how they actually work.

The first course of the technical support fundamentals was well put together and laid the foundation prepared you for the more technical courses and i am excited to continue on this journey.

Awesome course. Perfect for a total beginner looking to get their feet wet in the IT world, or someone who just wants to know how to fix issues they may have with their own equipment at home.

I enjoyed the basic fundamental of technical support. It went into the basic terminologies that the IT needed to know. I would like to see more hands-on experiences. Overall, I learned a lot.

This is one of the best courses I've ever taken. Instructors are knowledgeable, down to earth and won't bore you to death. They make it interesting. I've learned a lot and want to learn more.

A very interesting course for someone wanting to do tech support. You learn a lot of new stuff and the labs are just great.

Great content. Looking forward to the other courses in the series.

Awesome course for beginners! As someone who learns a lot slower than others I feel like the course went at a perfect pace and it also included lots of details so that I was always on track.

This is amazing what you people are doing and providing for the newcomers like me. It is inspiring to get the basic knowledge in such a friendly and easy going manner. Keep up the good work.

Enjoyed learning about the beginnings of computers and how they worked. What was even more intriguing was to learn about the web and internet and the functionality of the various components.

It was cool. Although I am already an exceptionally equipped and experienced IT Professional, this course is refreshing.

It's cool I can run through this six weeks program within three days.

It was a great course the fundamentals were practical but very well thougth out I'm hoping I could land a job with this without a degree nor the professional experiance to the industry yet.

I love it! How each instructor broke down the meaning and the understanding for each course was amazing. It really helped me understand the basic of IT and what to expect from this point on.

Very helpful for people who have no prior knowledge of IT, like me. The information in this course is easy to understand and is useful. Looking forward to completing the other four courses!