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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,201 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

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9726 - 9750 of 10,000 Reviews for Technical Support Fundamentals

By Lucemi d S F

Jun 19, 2024

Excelente. Aperfeiçoa ainda mais nossos saberes. Muito boa a experiência de apredizegem

By Charlean B

May 19, 2024

Digestible chunks of knowledge. Appreciate the interactive videos and knowledge checks.

By Eric T

Mar 20, 2024

This is a good course if you are thinking about starting in the Technical Support role.

By Christian O

Jan 22, 2024

The course was well structured, the lab were just as real. the experience is priceless.

By Daniel S J

Sep 20, 2023

This was an exceptional course, I enjoy every minute, every video and advice. Wonderful

By Sharafaldain A

Jul 29, 2023

It was an amazing course and the best one i have taken, and i recommend to take it alot

By O K

Jul 22, 2023

Great information and attempt at making it personable. Keeps me engaged and interested.

By ZREYZ25

Jul 21, 2023

A well put together starter kit for anyone wanting to dip their toes into the IT world.

By Geoff B

Apr 12, 2023

A great introduction to the IT Support world. I am looking forward to the next courses.

By Asmaa R

Apr 5, 2023

It is good class for everyone it is very clear and step bt step explaining I enjoyed it

By Alejandro R G

Mar 25, 2023

Excellent Course that provides the foundational knowledge to develop IT support skills.

By Arturo C

Mar 24, 2023

I enjoy this class a lot , the instructor know how to keep us motivated and focus on it

By Azeem R

Mar 15, 2023

amazing to learn here

i have experience 6 year in it support butt i learn new knowledge.

By Louis B

Feb 8, 2023

Wonderful content, delivered in a very digestible fashion! Would recommend to a friend.

By Charles E B

Jan 31, 2023

This course was Great for a beginner like me enjoyed the class on to the next...Thanks

By Suraj S

Jan 21, 2023

IT WAS A VERY USEFUL COURSE FOR THOSE WHO WANT TO INTRODUSE THEMSELF TO THE WORLD OF IT

By AHMED M G F

Dec 20, 2022

no wards can explain how much I'm happy for getting this certificate , thank you guys.

By Tracy R

Oct 22, 2022

This Course literally gave everthing it ought to give. So value packed. I am thankful.

By Edwin S G

Oct 12, 2022

Nice course, always updated and you learn new things that help to improve your skills.

By Mukail M S

Sep 29, 2022

best online course to study at your own peace so far, its really helpful and inpactful

By Ashley R

Sep 21, 2022

I love this course, the delivery, assessments, and content. It was easy to understand.

By Vivek K K

Sep 13, 2022

in this course we learn more about computer and its fuctionalities that how they works

By Pranavika K

Aug 25, 2022

Got to know many new things and satisfied with this course.Now interested to know more.

By Vidal G

Jul 30, 2022

A good course, really teaches you the basic for IT support in a easy to understand way.

By Lonnie E J

Jul 26, 2022

An excellent intro to so many differnent topics you'll cover in an entry-level IT role