Gain mastery over technology-enabled sales, personalized outreach at scale, and post-sale relationship management. This final course integrates advanced automation, virtual selling, insight-driven team presentations, consensus management, and continuous improvement strategies. Empower yourself to leverage next-generation buyer data and outperform in competitive, tech-centric landscapes.

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Technology, Influence & Sustained Success in Modern Sales

Instructor: LearnQuest Network
Included with 
Recommended experience
What you'll learn
Use CRM insights and automation to personalize outreach at scale.
Lead virtual presentations that influence multi-stakeholder groups.
Build post-sale relationships and improve performance using data.
Skills you'll gain
- Personalized Service
- Meeting Facilitation
- Influencing
- Sales Pipelines
- Virtual Teams
- Customer Success Management
- Customer Relationship Management (CRM) Software
- AI Personalization
- Stakeholder Analysis
- Customer Relationship Management
- Sales Strategy
- Sales Process
- Performance Analysis
- Customer Analysis
- Sales Operations
- Technical Sales
- Marketing Automation
- Sales
- Customer Relationship Building
- Continuous Improvement Process
Details to know

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There are 3 modules in this course
Success in today’s fast-paced sales environment means maximizing technology without losing the personal touch buyers demand. In this module, you’ll master the digital systems—CRMs, automation platforms, and AI-powered analytics—that drive efficient, data-driven sales. Learn how to boost pipeline quality, optimize conversion, and deliver timely, relevant engagement at scale. Leave equipped to harness digital tools that free you from manual tasks, so you can focus on building real relationships and moving deals forward—faster and smarter than ever before.
What's included
9 videos1 reading2 assignments
Mastering virtual influence is essential in today’s group-driven sales landscape. In this module, you’ll learn how to command digital rooms, lead engaging virtual presentations, and build consensus in complex buying committees. Gain frameworks for interactive, insight-driven sessions and practical tools for mapping decision processes—turning every virtual meeting into an opportunity to move the entire group toward confident decision-making. Whether influencing global stakeholders or navigating remote group dynamics, you’ll emerge ready to win high-value deals in any hybrid sales environment.
What's included
7 videos1 reading2 assignments
Success in modern sales isn’t just about closing the initial deal—it’s about fostering long-term partnerships that drive value for both you and your clients. In this module, you’ll master advanced strategies for post-sale relationship management, from building success plans and capturing feedback to delivering tailored value-add initiatives that fuel loyalty and referrals. You’ll also learn to analyze your own performance data, set focused learning goals, and harness the power of peer-driven growth—ensuring you stay one step ahead in an ever-changing sales environment.
What's included
8 videos1 reading2 assignments
Instructor

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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.

