CM
Invalid date
Great course. I would have loved more if I would have got few handy case studies to work on.
BP
Invalid date
It's a good basic course, sometimes a bit repetitive but can help set the knowledge.
By Humberto V
•Aug 28, 2024
The Voice of the Customer Curse provides a valuable resource for individuals and organizations seeking to leverage customer feedback to enhance business performance. Hector Sandoval teaches us how to master the key VoC concepts and techniques and become enablers to position our organization on the path to success in today's competitive market.
By Gabi B
•Jan 12, 2024
Adorei o curso. Aprendi sobre assuntos que ainda não tiha ouvido falar, como Social Listening e PNL, por exemplo. O instrutor é bastante objetivo e amei o fato de ser um LXP e ter textos no meio do curso porque isso obriga você a parar e a prestar atenção.
By Alice S
•Aug 17, 2024
Smooth experience, useful for anyone who deals directly with customers. Moreover, it provides crucial inputs.
By Aatish N
•May 10, 2024
The course structure and the content is Excellent. Also it is delivered in a very engaging way. Great work !!
By Beata W O S
•Sep 27, 2024
Good introduction to the topic. I'd like to see more practical examples from real life.
By Felix J S L
•Mar 29, 2024
Como introducción es muy bueno, los conceptos son muy claros y simples de entender
By Alesya K
•May 5, 2024
Great course, short and informative!
By Chanchal M
•Sep 14, 2024
Great course. I would have loved more if I would have got few handy case studies to work on.
By Belen P
•Sep 3, 2024
It's a good basic course, sometimes a bit repetitive but can help set the knowledge.
By Jemima S
•Feb 24, 2024
really insightful