IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pittsburgh
Skills you'll gain: Triage, Mitigation, Crisis Intervention, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Resourcefulness, Adaptability, Cultural Diversity, Water Quality
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Large Language Modeling, Application Development, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Microbiology, Health Informatics, Big Data, Biostatistics, Data Analysis, Immunology, Molecular Biology, Nutrition and Diet, Biology, Specimen Collection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security Awareness Training, Authentications, Authorization (Computing), Application Security, Security Controls, Personally Identifiable Information, Security Awareness, Identity and Access Management, Information Privacy, Cryptography, Malware Protection, Hardening, Encryption, Vulnerability Assessments, Multi-Factor Authentication, Data Integrity
Beginner · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Process Analysis, Probability Distribution, Probability & Statistics, Process Improvement, Quality Improvement, Process Mapping, Systems Of Measurement, Data Analysis, Statistical Methods, Probability, Statistics, Risk Analysis
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Self-Awareness, Personal Development, Psychology, Research, Empathy, Cultural Diversity, Mindfulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Collection, Data Visualization, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Data Transformation, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Organizational Skills, Research, Writing, Research Methodologies, Critical Thinking, Writing and Editing, Proofreading, Editing, Grammar, Style Guides
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
Beginner · Course · 1 - 3 Months