Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions

Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Management, Data Analysis Software, Data Sharing, Data Import/Export

Skills you'll gain: MITRE ATT&CK Framework, Cyber Threat Hunting, Threat Detection, Endpoint Detection and Response, Cybersecurity, Network Security, Cyber Security Strategy, System Monitoring, Cyber Operations, Threat Management, Continuous Monitoring, Cyber Threat Intelligence, Exploitation techniques, Data Persistence, Scripting, Network Monitoring, Persistence, Python Programming, Data Access, Computer Programming

Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Risk Management, Hazard Analysis, Project Risk Management, Analysis, Risk Mitigation, Business Risk Management, Mitigation, Business Priorities, Financial Analysis, Disaster Recovery, Cost Benefit Analysis, Climate Change Adaptation, Investment Management, Governance, Resilience, Environment

Skills you'll gain: Probability, Probability Distribution, Probability & Statistics, Statistics, Descriptive Statistics, Applied Mathematics, Risk Analysis, Finance

Skills you'll gain: Responsive Web Design, Color Theory, Version Control, Typography, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), GitHub, Git (Version Control System), Web Design, Web Design and Development, Web Development, Web Content Accessibility Guidelines, Front-End Web Development, Image Quality, Web Applications, Animations, Web Content, Mobile Development, User Interface (UI) Design

Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Image Quality, Web Content, Front-End Web Development, Web Servers, Semantic Web, Cloud Hosting

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Power BI, Databricks, Data Processing, Database Administration, Data Warehousing, Database Systems, Databases, Cloud Services, Data Architecture, NoSQL, Relational Databases, Cloud Storage, MySQL, Data Store, SQL, Database Management, Data Storage, Data Lakes

Skills you'll gain: Model Evaluation, Disaster Recovery, Data Analysis, Jupyter, Exploratory Data Analysis, Data Ethics, Image Analysis, Emergency Response, Artificial Intelligence, Machine Learning, Mitigation, Applied Machine Learning, Text Mining, Environmental Monitoring, Convolutional Neural Networks, Information Privacy, Deep Learning, Computer Vision, Supervised Learning, Natural Language Processing

Skills you'll gain: Data Lakes, Data Warehousing, Data Architecture, Data Governance, Data Infrastructure, Google Cloud Platform, Metadata Management, Cloud Storage, Data Storage, Data Management, Data Integration, Data Storage Technologies, Big Data, Advanced Analytics, Operational Databases, Data Security

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication