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Explore the IT Support Course Catalog
- Status: Free Trial
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: NewStatus: Free Trial
Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
- Status: NewStatus: Free Trial
Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Business Transformation, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, Networking Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage, Display Devices
- Status: NewStatus: Free Trial
Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
- Status: NewStatus: Free Trial
Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
- Status: NewStatus: Free Trial
Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
- Status: NewStatus: Free Trial
Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
In summary, here are 10 of our most popular it support courses
- Technical Support (IT) Case Studies and Capstone:Â IBM
- CompTIA Practice:Â LearnQuest
- Customer Service Fundamentals:Â Knowledge Accelerators
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Cisco Certified Support Technician IT Support 100-140 Unit 2:Â Pearson
- IT Systems Design and Analysis : SkillUp
- Core 1: Hardware and Network Troubleshooting:Â IBM
- Cisco Certified Support Technician IT Support 100-140 Unit 4:Â Pearson
- Google Cybersecurity:Â Google
- Cisco Certified Support Technician IT Support 100-140 Unit 8:Â Pearson