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Explore the IT Support Course Catalog
Skills you'll gain: Software Development Life Cycle, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Development Environment, Information Technology, Software Engineering, Computer Hardware, Agile Project Management, Software Architecture, Software Design, Sprint Planning, Cloud Computing, Backlogs, Cloud-Native Computing, Programming Principles, Scrum (Software Development)
Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Application Security, Encryption, Computer Security, Security Controls, Cyber Attacks, Security Awareness, Data Security, Threat Modeling, Security Management, Security Strategy, Information Assurance, Wireless Networks, Hardening, Firewall, Malware Protection, Authentications, Identity and Access Management
- Status: Free
Yonsei University
Skills you'll gain: Language Learning, Grammar, Vocabulary, Literacy
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Data Manipulation, Excel Formulas, Query Languages, Pivot Tables And Charts, SQL, Data Transformation, Database Management, Data Import/Export, Constructive Feedback
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Technical Communication, Strategic Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Generative AI, Data Science, Deep Learning, Business Ethics, Artificial Neural Networks, Business Transformation
In summary, here are 10 of our most popular it support courses
- IBM IT Scrum Master:Â IBM
- IT Security: Defense against the digital dark arts :Â Google
- First Step Korean:Â Yonsei University
- IBM IT Project Manager:Â IBM
- Analyze Data to Answer Questions:Â Google
- Crash Course on Python:Â Google
- Project Planning: Putting It All Together:Â Google
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Introduction to Psychology :Â Yale University
- Customer Service Fundamentals:Â Knowledge Accelerators