IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Macquarie University
Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Sustainable Business, Customer Analysis, Emerging Technologies, Strategic Marketing, Growth Strategies, Strategic Sourcing, Corporate Strategy, Environmental Social And Corporate Governance (ESG), Competitive Analysis, Sustainable Development, Digital Transformation, Innovation
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Software Architecture, Verification And Validation, Waterfall Methodology, System Requirements, Software Testing, User Requirements Documents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creativity, B2B Sales, Sales, Business Planning, Business Strategy, Business Development, Self-Awareness, Global Marketing, Human Resources, Fundraising and Crowdsourcing, Financial Analysis, Cash Management, Recruitment, Team Building
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Marketing Budgets, Brand Marketing, Communication Planning, Marketing Planning, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing Management, Campaign Management, Marketing Strategy and Techniques, Media Planning, Brand Awareness, Promotional Strategies, Consumer Behaviour, Communication
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: International Relations, Immigration Law, World History, European History, Cultural Diversity, Social Sciences, Demography, Environmental Issue, Sociology, Social Justice, Political Sciences, Policty Analysis, Research, and Development, Governance, Public Policies, Economics
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Anatomy, Medical Imaging, Pathology, Patient Evaluation, Diagnostic Radiology, General Surgery, Physiology, Clinical Assessment, Visualization (Computer Graphics), Medical Terminology
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Budget Management, Budgeting, Financial Management, Cost Control, Performance Management, Business Strategy, Variance Analysis, Cross-Functional Collaboration, Resource Allocation, Financial Reporting, Forecasting
Intermediate · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Research, Empowerment, Research Methodologies, Optimism, Positive Behavior Support, Personal Development, Science and Research, Research Design, Mental Health Diseases and Disorders, Psychology, Self-Awareness, Program Evaluation, Creativity, Curiosity
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Stress Management, Mindfulness, Parent Communication, Time Management, Emotional Intelligence, Productivity, Personal Development, Self-Awareness, Child Development, Positive Behavior Support, Resilience, Family Support, Health Technology
Beginner · Course · 1 - 3 Months