IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Manufacturing Processes, Augmented Reality, 3D Modeling, Materials science, Mechanical Design, Industrial Design, Industrial Engineering, Production Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Tensorflow, Supervised Learning, Artificial Neural Networks, Regression Analysis, Machine Learning Methods, Applied Machine Learning, Machine Learning Algorithms, Deep Learning, Image Analysis, Machine Learning, Random Forest Algorithm, Artificial Intelligence and Machine Learning (AI/ML), Decision Tree Learning, Natural Language Processing, Scikit Learn (Machine Learning Library), Convolutional Neural Networks, Computer Vision, Data Science, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Value Propositions, Business Modeling, Product Development, Business Analysis, Business Process Modeling, Stakeholder Communications, Business Solutions, Presentations, Business Strategy, Strategic Thinking, Innovation, Entrepreneurship
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Risk Management, Construction Engineering, Engineering Management, Project Implementation, Project Coordination, Purchasing, Design Specifications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Utrecht University
Skills you'll gain: Lifelong Learning, Professionalism, Professional Development, Organizational Change, Adaptability, Ethical Standards And Conduct, Workforce Development, Organizational Structure, Sociology, Psychology, Employee Engagement, Leadership, Personal Development, Leadership Development
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions
Advanced · Course · 1 - 4 Weeks