IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Strategic Communication, Communication Planning, Professional Development, Collaboration, Project Management, Communication, Team Building, Constructive Feedback, People Development, Stakeholder Analysis, Storytelling
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Emerging Technologies, Technology Strategies, Media and Communications, Electronic Media, Business Technologies, Digital Transformation, Business Transformation, Social Media, Innovation, Organizational Change, Competitive Analysis, Case Studies, E-Commerce, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Administration, Security Controls, Safety and Security, Computer Security, General Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure
Mixed · Course · 1 - 3 Months

The University of Notre Dame
Skills you'll gain: Ancient History, World History, Research, Cultural Diversity, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Infrastructure as Code (IaC), IT Automation, Command-Line Interface, Docker (Software), Automation, System Configuration, YAML, Systems Administration, Configuration Management
Beginner · Course · 1 - 4 Weeks
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Social Media Management, Facebook, Policy Analysis, Data Ethics, Leadership, Information Privacy, Stakeholder Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Installation, Operating Systems, Package and Software Management, Microsoft Windows, Continuous Deployment, System Configuration, IT Infrastructure, Simulations
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Kubernetes, YAML, Docker (Software), Application Deployment, Containerization, Node.JS, Development Environment, Cloud Computing Architecture, Servers, Command-Line Interface, Scalability, System Monitoring
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Virtual Networking, Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Network Infrastructure, Network Security, Cloud Computing, Network Analysis, Operations Management
Intermediate · Course · 1 - 4 Weeks