First of all, this course has many improvement points I want to share, along with the reason why the course is just horrible and misleading. It was a manifold of sensations, feeling in "Sesame Street" is most flattering thing I could ever say about this course. The course is focused on IT Support Specialist role development, that being said I don't consider useful to learn how to create a folder in windows. Google guys, please. The topics are poorly designed, basically I would expect more accurate examples of real components when explaining tricky concepts. The instructor demonstrated that she doesn't have much experience on Linux topics and some operating systems related terms; for example, she totally ignores that Linux has a versioning system whereas the entire kernel is not always updated, uses the term "Archive" to call out both archive and compression formats (which is not the same), makes up a misleading distinction between DPKG and APT (package management part), and knows only monolithic kernels (it's worth mentioning micro kernels as well, don't you think?). The last thing I wanted to add, please, explain a concept before introducing it (yes, we were using Windows PowerShell commands to later realize that they are called "CMDLETS"). Guys, this is my sincere review, I am interested in the certificate from Google after the 5 courses, and just finished suffering this course. Thanks!

Broken labs with confusing instructions and literally zero way to ask for help. Help center is broken. I've resorted to using the forums to get through assignments. This is one of the worst online courses I have ever taken.

Final lab exercise is so vague and buggy. Stock at 20/50. Kindly revise the end lab exercise.

Course was good and challenging. Cindy did a great job. I wish Windows and Linux were separated instead of back and forth every video change though. It made things confusing going back and forth.

A wonderful course of prevention that I learned a lot from,

Using commands with Windows and Linux

How to deploy and install operating systems through the network and Alot

Thanks GOOOOOOOOOGLE

i am so sorry to say, but this course did not had a logical structure, the instructions where all scramble up, it was really difficult to understand and follow. I could hardly understand what she was explaining, the video capture at some instances, were so small and at the end of the video page, so sometimes i could not see was she was written in the command prompt at the velocity of the speed. That's other point, ,she writes so quickly and hits enter, and does not allow to study or copy the command, iAh, in the written part of the video, it was all a soup of letters, so i could not copy the commands either. So, you now how I learn? trough the outside test instruction, that when I learn something. you can even check my response, straight to the test and in week 6, I did not even saw the videos directly to the test. this course need to be revised and structure like the other courses before this one. a lot of material, all scramble up, with out structure. So sad. :(

Videos are useful, labs are useless, poorly set up, and don't work most of the time. I am thinking twice about paying for this course.

This course was very informative and challenging. I really appreciate the way the course was put together. It would be ore helpful if the links to the readings were from material other than Wikipedia.

This is my most favorite module module, especially the Linux, which is my all time favorite OS ever enjoy learning, working Programing, and configuring, and will continue enjoying til the end of time.

There isn't much exercise material. There's nothing provided to help iron in all the things taught in these lessons, and there is A LOT of material. Which mean most of what you teach is just in one ear and out the other. And the stuff you did teah is so horridly taught. You can't just be like, "Oh by the way, this concept exists and you should know about it. Here's a link to wikipedia with hours of text" Because if we wanted to read wikipedia entries to learn all this we'd find a study and google it ourselves. We're paying YOU to teach US what we need to know. Don't just give us "the basics". Furthermore, you say you want us to run and write these commands down with you but a lot of times you barely, and I mean BARELY give us enough time to even pause the video to look at the full command. Speaking of which, you need to break down the commands for us. This is a BEGINNERS course. When you need to tell us what the structure of a command is. You can't just give us a command like "sudo dd if=/devsdd of=~/desktop/" and not break it down. If the videos are 10 to 20 minutes long who cares? Because I personally spent well over a hour on a lot of videos reading up on the topics you so terribly covered.

The promise you upon completion you will be given the option to advertise your certificate to various companies. That is not true. I finished and got the certificate after completing all the 6 courses for about 5months. There is no option to make your certificates accessible to the suppose companies folks. It is a goose chase. Don't fall for it

Issues with Quicklabs not letting tasks be completed on time, otherwise the course material is taught at a suitable pace and clarity. Do not join this course

This has been a mixed bag. The course material itself was very good and the presentation was good. However the Qwiklabs malfunctioning for all of the windows labs during this period and the lack of communication and problem solving by the course admin has left me deeply disappointed with this course.

Update: Adjusted to four stars. Qwiklabs problem solved and now finished the course. I feel a great level of relief after a somewhat stressful week. Had it not been for the Qwiklab problems I would have rated the course with a 5. I have learnt more new things in this course than others.

There is not enough time to pass the last 2 labs!! Ridiculous! And I mentioned this previously to try and get Help Support, but Help Support does not respond.

good speaker but the back and forth of linux and windows is confusing. The Quiklabs for this course are horrible and glichy

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!

Many of the QuikLabs instances in this lesson will make you want to tear your eyes out. You will likely need to open and close each final lab 2 or 3 times to get it to run the way it needs to in order to be scored. Once you get it to run, your instructions may be VERY vague. This isn't a problem, except the grading algorithm is VERY SPECIFIC, and needs tasks to be executed in ONE of the 4,000 ways each of us knows how to complete any given OS task. (Week 6 Linux portion tells you [sudo] commands are required for _____ reason. The Windows instance gives no such advice, and thus you spend an hour or more bumbling around what would normally be a 10 minute chore list) If anything, the lesson here was "If you work in IT, don't set up a program like this."

The labs on Windows never work well and the weight of the grades is completely repatriated in a week and a half of a total of 6 weeks. Probably an error that nobody has reviewed and so it seems no one will revise in the future. I have the feeling that once the courses are designed nobody reviews or worries about the problems that are in them. For the price we pay students, at least there should be someone reviewing these things.

Personally, this was the best course by far! I really learned a lot about windows and Linux systems administration. Everything I have been wanting to learn (short of Linux+ and MCSE) has been facilitated in this course. I feel a tremendous amount of confidence moving forward in my studies and career. The course really helped to lay out the groundwork and get me (and others, I presume) prepared for additional industry certifications. Thank you Google and Coursera!

I couldn't give it 5 stars. One reason is because of the "instructor". It was clear she was reading from a script, and she wasn't very good at it. The second thing is that sometimes she used commands, but didn't explain them. She didn't know how to type, so she had to redo things a number of times. This is an IT expert? Finally, until the final "Test", you didn't really have to know anything about Linux or the CLI/PowerShell. To past the end of the Week "Tests", you just followed line by line what was written. That didn't show that I learned anything, only that I knew how to follow instructions. As for the content, there is a lot of good information, especially for beginners. I think anyone really interested in an IT Support Specialist job will have a good introduction to the concepts...but will certainly not know how to execute many things on their own.

The teacher should explain things better. The commands are written to fast. The lessons need to be consolidated with all the windows lessons in one video and the linux ones in another instead of being alternatively divided.

1) I had a horrible time accessing the qwiklabs. Then when I finally pass them and received emails confirming my achievement. I go back to course outline and Coursera said I did not complete yet.2) Instructions/lessons learning the different commands on three different platforms was very quick and in my opinion does not allow the audience to fully digest material and develop individual skills sets.

Course is super dry and boring. When it comes to the practical tests at the end, the instructions are unclear and outright wrong in some cases. Had to submit half-done assignments because either the linux/windows virtual machine was not

The Course was excellent. I have learned so much about Directories users administrators and groups, Packages and Dependencies, File Systems Types, Managing Process and remote Access. All these topics has given me an incites on how to work effectively with the Operating System. I am looking forward to learning so much more on the next course i can't wait. The instructors were awesome in teaching the course. They make it very simple and easy to understand. It's been a great experience. Thank you.

Noel Jhagroo

I'd give 4.5 stars if possible, Google provides a comprehensible course on the basics of OSs through theory, practical examples and labs. The last lab is awesome, the rest of the labs are perhaps too easy. The instructor was very knowledgeable and encouraging and the videos have very good quality. The Coursera platform is awesome.. better than going to a class - as you can't mute your colleagues or ask your teacher to wait while you make yourself a tortilla..