this course is extensive . i really learnt a lot as an IT support Technician , best part about it is the practical assignments that lets you test your knowledge of what you learnt and and you get to at least have a glimpse of what an IT support technician does

Amazing course! Cindy was great at explaining everything and the knowledge taken from this course will definitely prove useful even in my everyday life! The final two assessments were great to exercise our troubleshooting and problem-solving skills! Great job!

This certificate is new of its kind in that it presents a completely unique approach to introduce those who seek an IT career to the IT field and teaches you the content in a way that you don’t any prerequisites to be able to understand and grasp the content.

I really enjoyed this course. It helped me familiarize with the different operating systems in a way that goes beyond the basics. I feel that I have a well rounded understanding of the important ins and outs of these systems that will be helpful in IT roles.

I felt like smaller labs could be implemented throughout this. It would help to go along with these either during or after the instructor is doing or has done it. But the labs themselves were seriously painful to get through and often did not grade properly.

This certificate course has been very challenging for me. I mean that in the best sense. I've hit metaphorical walls, gotten through them, only to find another to overcome. I truly recommend this for anyone that has decided that they have the WILL to learn.

This course was very interesting and hard but I've learned a lot. I loved the process of login in into virtual machines and completing the tasks. The most difficult was the final Linux virtual machine, so i was so happy when i completed the task and passed!

setting aside the lab about installing vlc through powershell which was really bad and pointless this course was fantastic I learned alot about the command line in both linux and windows and I've learned alot of information about premissions and logging.

I am very happy to finish this module. the Instructor is very helpfull. I am appreciative of her patience with me. This last lab has made me realize and understand how important it is to keep my notes. This is college for real, only online. Great Teaching.

I really enjoyed this part of the course because I was introduced to "a new operating system - Linux" which I never tried before I enrolled on the course. Also, it has made me more comfortable in using the command line interface both in Windows and Linux.

Great course about Windows and Linux on a much deeper level, than I suspected. I learned quite a few things about processes and logging and had to think hard quite a lot of times. Really recommended. Try to WORK through it, not "Blitz through to finish"

This course is excellent! It shows that have to be persistent to complete it and you have to iron out all of the bugs to really get a grasp on what needs to be done. And you will have to use your own judgment at times to figure out what needs to be done.

Great course, very informative. Solid fundamentals and plenty of complimentary reads that add up to give you a very comprehensive view on OSes and what is expected from an IT support person to resolve most common issues that might come up on daily basis.

I was so intimidated by this class initially but I loved it. It was well explained and I loved the support I received from everyone in customer service and how they would encourage me to excel. Thank you so much! I cannot wait to complete my certificate.

Great course. I learned about Windows and Linux OS configuration, updates and package resources. I learned how to modify file permissions. The course covered devices and drivers. It explained processes, process management and tools to monitor processes.

This was a great introductory course for learning the basics of the OS's provided in this course. I'd like a bit more practice using both linux commands and powershell cmndlts in real world IT situations but I'm very happy with the information provided.

Throughout this course, I was able to learn a lot about the Operating system and how to manage it.

I am glad that I decide to spend time on this course. It definitely helps! And I am hoping that all of this will help me in launching a new career in tech.

Hi, im Roderick.. to be honest i really hard up in dealing with the Linux Activity. But, Thank you very much because i learn a lot of things. Now, I'm enhanced my self and have a positive outlook in dealing the basics of operating systems. Thank you...

This course is very great to gain fundamental about the operating system like Windows and Linux because it has a lot of practice in each week's modul. And I think after completing this course, you will be able to fix your computer issue by yourself :D

This has been the most useful part of the program for my current job. I highly recommend this for anyone wanting to learn the basics of OS navigation. It will help a great deal in launching your career path towards more advanced troubleshooting roles.

I truly enjoyed the activity labs and all the hands-on assignments in this course. The way this course is structured allowed me to get a far more in depth grasp on various operation systems and how to confidently navigate these systems in the future.

I learned a lot, and it was fun and super cool. The basics really are essential for a reason, With this course I was able to understand and realize how other subjects are connected to these common commands and networking concepts. Thank you so much.

This course provides so much valuable insight, knowledge on skills on the ins and outs of Operating Systems and the functionalities they provide. I especially like the practical aspects of the course as it teaches you how to perform important tasks.

This was something I wanted to learn for years, and she taught it real good. It's very useful, every single time I have touched my pc since the course completion I have used what I have learned through this course. I am grateful.

Manish Joshi, India

This course gives you clear perspective of Operating Systems and how to use them in order to become a power user of both Windows and Linux (Ubuntu) . Well structured course with Labs where you can practice the stuff you just learned in this course .