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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,602 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

EL

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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251 - 275 of 864 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Sarah W

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Oct 5, 2022

Thank you for a very educational and learning experience.

By Maritza A

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Oct 15, 2024

Excellent hands-on exercises and tips for the real world

By Joy V

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Mar 20, 2024

Comprehensive and provides a lot of additional resources

By Chinenye U A

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Dec 10, 2023

IT WAS AN AMAZING LEARNING EXPERIENCE WITH GOOGLE STAFF

By Mula A

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Oct 9, 2023

One of the best courses I took. Great effort. Thank you

By Prapaporn N

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Jan 5, 2023

It's the first course I completed, thank you very much.

By Muhammad S B

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Nov 30, 2024

very informative or learning programme boost my skills

By Kanruethai T

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Dec 10, 2022

Very good course , very appreciate and love it so much

By Florin C

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Dec 10, 2023

Such a comprehensive and outstanding course! Amazing!

By David S G

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Jan 25, 2023

Loved it. A great way to end the certificate program!

By James H C T

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Sep 7, 2024

Thank you so much. I've learn a lot in this program.

By Roshni

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May 31, 2024

Best oportunity in my experience a digital marketing

By Bilal A

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Dec 6, 2023

Definitely the most important course of the program.

By Ashok J

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Nov 19, 2023

Resources to prepare for job interviews were awesome

By Dongdong S

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Mar 6, 2023

Love this and will recommend to my friends later on.

By Kiran L

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Feb 28, 2023

Interesting and informative, job ready level course.

By Syed U N

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Nov 22, 2022

It was a great course. I've gained alot of knowledge

By Santhiya S

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Aug 15, 2022

it is helpful for job opprotunity

thanks for coursera

By Mohamed E

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Aug 28, 2024

thank you very much for the course I learned a lot.

By Sanjana M

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May 13, 2024

Extremely enjoyable and knowledgefull course it was

By Bogdan V

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Sep 28, 2023

I have learned a lot of things through this course.

By PRIYAVATHAN V

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Apr 26, 2023

ITS VERY NICE NEW LEARNING AND UPGRADE OUR SKILLS

By Mycoursera a

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Feb 22, 2025

لم اكن اتوقع انني سأكمل الدورة في وقت وجيز كهذا

By Elsa K

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Nov 26, 2024

Content was well planned and easy to understand.

By Sir S

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Sep 4, 2024

Great Course, very informative and interesting.