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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
3,610 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DD

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Well done!! I believe I have developed a thorough overview on how to perform effectively as a Digital Media or E-Commerce Specialist. This program is AMAZING!!!

AR

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Amazing digital marketing course for someone with no knowledge pr background of digital marketing. Truly guided me with understanding the foundations of digital marketing.

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176 - 200 of 692 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Savoo S

Dec 27, 2022

I love to join coursera and very helpful in delivering knowledge to world

By Adriana S

Mar 10, 2024

Brilliant course! Best step to take towards career in Digital marketing!

By Abdulrahman I

Aug 17, 2023

An amazing course wish there was a part 2 for it with more advanced Info

By Kenny H

Aug 9, 2023

Amazing course if you want learn about digital marketing and e-commerce.

By Adnan N

Nov 28, 2023

Grealy explains the concept of customer loyalty and tactics to gain it.

By Andreas P

Apr 28, 2023

amazing course. covers all the aspects of digital marketing and e-comm!

By Dalton R

Aug 14, 2024

Great instructors, steady course work, and the knowledge is priceless.

By HIDAYATUL H

Aug 4, 2024

good place to learn but I have to complete all of the course in hurry.

By Maratee

Mar 20, 2024

understand about Marketing strategies and can be used in everyday life

By Rahul S L

Jun 13, 2024

The course was very beautiful for learning and help to grow my career

By Terra B

Feb 28, 2024

Great information overall and a perfect introduction to these fields.

By Arun K M

Dec 8, 2022

Well organized, well sliced, engaging and enjoyable learning journey.

By Hafeez U R

Mar 28, 2024

Very professional and user friendly course.Thank you so much Google.

By Rajabov J

Jan 6, 2024

It is very amazing course. It helps me improving my marketing skills

By Rahul A

Sep 16, 2022

It was great! Thanks, Coursera and Google for providing such value.

By Saidhah A

Aug 7, 2023

This course was informative, and I am proud to have completed it!

By PAUL A

Apr 24, 2023

Excellent recommended to anyone starting with Digital Marketing .

By Ashish E

Oct 17, 2022

Best way to tutor someone with no knowledge of technical terms.

By Vivek P

Oct 13, 2022

Excellent and easy to understand content.....Kudos team Google

By Tatyana C

Sep 10, 2022

Helpful information on how to interview and materials you need.

By RAIMZYSOCIAL (

Aug 30, 2024

one of the best digital marketing Course ever from Dr. ephraim

By Anthony K

Jul 5, 2024

This course helped me get a better understanding for marketing

By Jamal W

May 29, 2024

Great information on foundational knowledge of professionalism

By Ludmila S

Mar 14, 2024

loved it, great understanding of building the customer loyalty

By Yus A G

Feb 17, 2023

This course is very helpfullto startdigital marketing carrer