The course is created for people who are new to IT courses. The course is organized in very simple , easy to understand. I got to learned so many new things.

I am really happy that I decided to take this course.

Great course... a lot of things i already learned in a general way but it's always nice to get knee deep in basic concepts to fully understand everything in the IT world, specially things we always take for granted.

The topics are contain in this course are really helped me a lot gaining much knowledge which even I didn't expect and the lecturers are super awesome...thanks you so much to all lecturers and thanks to Coursera !!!

Super well put together, favorite feature is ability to pause so I can take notes at my own speed so it'll stick for the long run, also giving me something I can confidently refer back on if I ever need a refresher.

Loved everything about this course (except connecting to the VMs). I am really motivated and look forward to continuing on with the track! Thanks for giving me the support I needed to try something new and exciting!

This course was very helpful as an introductory course to not only the world of IT, but the world of computers and technology in general. The course instructors were relatable and the content was easy to comprehend.

It's too good. An excellent introductory course. The all-around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.

Really loved how you put it all together! Already had a IT course (not an online one), and this came to be very helpful in some matters!!!

And of course, glad to be certified by google now :D

Keep the good work guys!

Excellent overview and introduction into the Mary parts of IT. This was exactly what I was looking for and would recommend it to anyone looking to get a surface level understanding of the big picture of IT systems.

Super informative and easy to use! Doing it at my own pace allowed me to finish it quickly and take all the notes I need. It's a very well-built and surprising user friendly system to use for this type of schooling.

the Materiel is amazing easy to learn cant wait to do the lab. this is the best online certificates i have come across so far, Thank you google. I hope this would become DoD Approved Certifications, like the CompTIA

A good intro course. I have a bit of background in IT and troubleshooting so it was more of a refresher. I'm excited to get into the deeper dives because it seems as though the instructors care and give good info.

Great Course. I would really prefer if the Instructors would delve into the instresting stuff, instead of "chec it out in the next supplemental reading"....gets old after a while.

Other than that - I am very pleased!

Very well put together! Easy to use and very easy to understand. It actually made me realize that I already knew some of the stuff presented here, but also some stuff that I need to focus a little bit more time on.

Awesome Course content. Teaches you from Scratch to knowledgeable person level. More and more practicing after this course make you pro in IT support role. Thanks for the opportunity Google and Coursera !!!! Cheers

I had so much fun learning this course and I also want to appreciate all the wonderful men and women who taught me in this course. You guys are the real MVPs. I would gladly recommend this course any day, any time.

I find the subjects taught in this course invaluable. The instructors were all very passionate about what they teach & they were able to explain some of the complex concepts in a way that's very easy to understand.

Best Course for beginners just try to add more real life demonstrations so it would clarify much doubts of people wo are new to it. So it will be much familiar to them. The teaching of the instructors were awesome.

Explica de manera muy didáctica y simple conceptos muy complejos. Todo el material y las experiencias de otros profesionales de la industria hicieron la experiencia de tomar este curso de una manera muy entusiasta.

Althought I already have some knowledge going into the course, I'm surprised how much I've learned. This course had variety, depth and it kept me interested the whole time. I'm excited at what lies ahead. 5 stars.

This course help me a lot to understand the cyber world, which we live in now. There's a lot to learn on this course. Its also an opportunity for my outlook for a new career. Thank you Google for this great course.

Great course for beginners. Easy to understand and a good refresher for those who have been into IT for a long time. Recommend it to everyone who is looking for a high quality Technical Support Fundamental course.

Great introduction into the world of technology in general. This gives you a good look into whether or not this type of work may be for you, and what kind of specialty you might be interested in once you get going.

It was a great introduction to Technical Support. It spent just enough time on each topic to give you a solid understanding of the basics, without getting you bogged down into too many details and overwhelming you.

I found it tough at times to understand what the teaching was, I now have a better understanding of IT and about my own dealings with my PC's and cell phones at home, I will be moving on to another course for sure!