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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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3451 - 3475 of 10,000 Reviews for Technical Support Fundamentals

By Mukta P

May 21, 2021

It means a lot for me now I feel confident about my knowledge that I know something and I could serve myself to solve any IT-related Issue. Thanks, google for providing the opportunity.

By Ibrahim H H

Apr 30, 2021

Pretty cool effective experience. Google done a really good job organizing this course. Thanks to Misk Academy for providing me with this opportunity to learn with such a great company.

By Tanya M

Apr 6, 2021

I love the first course. Easy to learn, gives you videos and simple instructions to follow and questions are very interesting. Ive learned a lot in this chapter. Now to the next course!

By Kodama G

Feb 3, 2021

1st online course I have completed outside of online defensive driving courses. The short videos kept me engaged. I loved doing the labs to get practical use of the sections we learned.

By Roberto S

Jan 23, 2021

Muy buen curso. Mas personas deberian tomarlo para que asi aprendan un poco de como se maneja la tecnologia, y no solo eso como se componen sus elementos basicos para que esta funcione.

By Ravyn P

Dec 4, 2020

Great course! I finished it in 5 days for anyone wondering how quickly this course could be taken. Really enjoyed how short each section is but how straight to the point everything was.

By Lol

Oct 6, 2020

Love being able to learn the fundamentals in computing. The history is was also intriguing. Looking forward to continuing on this journey in the course material. IT support here I come.

By Desiray L

Sep 11, 2020

Great course. It really gave you the basics of IT and was very informed and engaging. I would definitely recommend this to anyone looking to start or even refresh their knowledge in IT!

By Thomas S

Sep 7, 2020

I found this to be very interesting and easy to navigate. I felt that it did a great job in introducing new concepts and practicing scenarios that I would face in this role. Thank you!!

By Nsongurua U

Sep 5, 2020

This is the right course I have discovered and how broad and intuitive it is. The Tutors were great in explaining everything. I will do the next follow-up course to expand my IT-Skills.

By Tahsin Z

Jul 4, 2020

This was my first course in Coursera and I feel very much happy to complete it. All the courses and the trainers explained the topics beautifully and properly. Looking forward for more.

By Raghav P

Jun 9, 2020

This course proved to be very useful for me. I learnt fundamental of computers and technical support. Looking forward for the Detailed courses. Thank you Google for such a great course.

By Alberto M M

Jun 1, 2020

Amazing piece of art, this was and exciting training course like no other i've ever take before... i really enjoyed this one. it make me feel ever more curious about what i can achieve.

By ASHUPRIYA S

May 31, 2020

best course with the best teaching stuff...I really love to learn and know the new things about IT support technology and the most important thing the content of the course is best one.

By Glen B J

May 31, 2020

The course is a great introduction into the world of IT. Technical Support Fundamentals provides basic knowledge of how computers are assembled, how they work and exchange information.

By Edwin A

May 29, 2020

Definitely learned a lot of new content taking in consideration that I am completely new to the IT world. Learned new terms, actions, and solutions that I can apply into the real world.

By Carlos K

May 16, 2020

This introduction to IT support is full of educational and intriguing content. I loved learning new things along the way and this course has sparked my passion to pursue a career in IT.

By Salvador P

May 5, 2020

I knew some of the topics that this course talked about. But there were things that I didn't know. And I am glad I am taking this course to learn more and follow something I want to do.

By Robert

Apr 28, 2020

Was pretty good for someone that has had no education on the subject but I assume these topics must go much deeper because I still have alot of things to learn and unanswered questions.

By DAVID G P

Mar 26, 2020

I really enjoyed doing this course I have learned many things I didn't know and expanded on many things I already knew changing the way I use and look at the things that I already knew.

By robert h

Mar 7, 2020

very helpful to anyone new to tech and a lot of good info about all aspects from beginning of computers to customer services skills that are needed to know about being an IT specialist.

By Blake B

Feb 12, 2020

Great course, helps solidify the basics of IT in a way that anyone could pick up and understand. Whether you are someone who knows computers, or completely new to them. Great structure!

By Nazia k

Dec 30, 2019

I am Really satisfied after accomplishment of this course.Overall content, exercises, instructors. Method of teaching was un-expressible in words. Thankyou Coursera & thankyou GOOGLE :)

By Eric D E

Nov 13, 2019

The hands on experience with each lesson definitely make it easier for new and returning users of the it field. The instructors are personable and seem passionate about what they teach.