TP
Apr 12, 2021
This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.
ZT
Oct 20, 2020
function setup (){bacground( 255. google is the best . 255.0);It was amazing!!!! ;I will definitely continue to the next course. I gained a lot of interesting information. ; highly recommended. ; }
By Amber J
•Aug 17, 2021
I loved this course! It taught me so much stuff and walked me through what I didn't know. It also gave me extra websites I can go to and further my knowledge on a certain subject.
By Harsha M
•Jul 31, 2021
An inspiring and excellent course which introduces you to the fundamentals of IT! It further encourages you to carry on learning and keep achieving more and better qualifications!
By Nitya K
•May 31, 2021
Extremely brilliant course which gives you all the basic information about the devices, for example you get to know all the parts in a computer. This course is highly recommended.
By Glenford R
•May 11, 2021
This IT course has given me the confidence needed to continue developing my skills as a full-stack python developer, sysadmin, and dev-ops engineer. Thank you Coursera and Google.
By Timothy S
•Dec 12, 2020
I really enjoyed the course and it was really easy to retain the information through the videos, readings, and practice quiz's. I look forward to learning more in the next course.
By Samuel E
•Nov 25, 2020
The course was well defined as it touched major IT sections. The customer service section was a tremendous section as i was exposed to skills and good customer service etiquettes.
By Chaitanya C
•Oct 10, 2020
Learnt a lot of fundamentals of computers even though I did computer science. Will take the most thrilling and latest technology...AI and ML course. Thank you Google and Coursera.
By C P K
•Sep 6, 2020
I learned a lot of skills and knowledge about Technical Support and networking... Thank you so much for conducting this wonderful opportunity for me
Thank you #Google and #Coursera
By jesse j
•Aug 29, 2020
I just want to say thank your very much Coursera And Google for giving me this opportunity to learn even as we are currently facing a global pandemic i am truly greatful for this.
By Emmanuel H S
•Aug 19, 2020
Very simple and to the point, the video despite being a record engages far better than a live session. Very useful basic course. I look forward to learning the rest of the course.
By Howard H
•Apr 28, 2020
Great introduction course to Technical Support. It covers not only the technical aspects but also the "soft skills" required in any customer facing role (including Tech Support).
By Tyler C
•Apr 6, 2020
Great course. I have learned many things in such a short amount of time and am looking forward to the future courses for this certificate! Very informative and very user friendly.
By Kaleb G A
•Apr 2, 2020
I believe everyone will share my gratitude to wards the course but this is very interesting course and I want to thank the producers for making such an effort to keep us educated.
By Kiawa
•Apr 13, 2019
This course was relatively straight forward. I was a little confused about how to get the labs done at first, but I just needed a little patience with loading the one lab is all.
By Pierce W
•Jun 30, 2018
This first course helped me learn alot and refresh on a few things I forgot. Although the second course is gonna be a little challenge cause I never done anything with networking.
By LaDwana P
•Feb 22, 2018
I have learned a lot already and not just about Technical Support Fundamentals. I am a veteran, trained to pay attention to detail and this course is reminding me to do just that.
By Ravenn B
•Feb 7, 2018
This course was a great introduction to technical support fundamentals. Even a complete IT beginner can successfully complete this course and gain a lot of knowledge very quickly.
By Aaron R
•Dec 16, 2024
Muchas gracias por todo el apoyo y conocimiento que me otorgaron para poder comprender mejor sobre este tema y me ayude a futuro con mis conocimientos para ayudar a más personas.
By Lwin M K
•Aug 2, 2023
The course is very simple and straightforward you will get in touch with the latest contents i recommend for anyone who is pursuing into IT support would take it as a foundation.
By Evelise E
•Mar 8, 2023
So grateful for this opportunity, and also investing into my future! Thank you Coursera for allowing stay at home moms become something for their children and to succeed in life!
By PRECIOUS I
•Feb 22, 2023
the learning processes were smooth. I love the scenarios used to show example of what to expect in real life. the topics were properly broken down to understandable bits. Thanks.
By Véronique C
•Feb 22, 2023
J'ai adoré ces 6 modules de formation. Cela nous donne une toute bonne base et je suis très motivée pour la suite.
Les modules sont très bien faits et facile à comprendre. Merci.
By RANGSIMA S
•Jan 13, 2023
Thank you for all Google Team about educating , sharing , preparing and spending a lot of effort and time for this course. it is very inspired course for me to pursue IT support.
By Ricky r
•Oct 28, 2022
Very professional well written course. Very introductory, you don't need to know anything about computers to start. This course is a good way to get your foot in the door to IT.
By Letitia W
•Oct 14, 2022
Excellent - a lot of info presented in an easy to follow format, with plenty of chances to learn not only the material, but learn if I am a good candidate for this type of work.