It's the best intro to IT I've seen so far. Thank you Google hope you keep up offering high quality on-line education and expand your range of courses!

Very helpful introductory course teaching the fundamentals of technical support, preparing the student for a much deeper dive in the following courses.

Good introduction to the basics of IT. I believe the fundamentals are the most important part of the IT field, and mastering them are always a benefit.

The modules are in depth, but explained in a manner that can teach even someone who has very little experience with anything IT related can understand.

I really enjoyed this course. It was a great introduction for persons new to IT. I was familiar with many of the concepts but it was a great refresher.

The course was informative and easy to comprehend, thanks to the enthusiastic and patient instructors in the videos, with thorough and clear examples.

Excelente, sencillo de entender incluso para los que tienen poca o nula experiencia y los laboratorios te proporcionan una forma amigable de entender.

Very good program. I would have liked a little of more experience in networking, but it did a really good job explaining hardware and their processes.

Very informative and great for beginners with no IT knowledge. This course will give you a great foundation for whatever career in tech you want to do

IT Technical Support Fundamentals was a beautiful journey and Coursera presented in a fantastic way. I'm Iindeed equipped to solve IT support problems

I learned a lot during my journey in this course

I look forward to learning more about this field in advanced courses

Thank you for this valuable course

I enjoyed every minute of this course. It breaks things down into an easier understanding via Technical Support/Foundations of IT. Highly recommend.

I am very satisfied with this course because it improve my knowledge in the field of IT and increase my desire to pursue a career in this direction.

Wow what a learning. Really thankful for all your helpful and easy to understand video whcih definately give more information regarding on IT topics.

Very Informative on Basic Information about computers whilst explaining in depth details about a wide range of computer related tasks and informaton

Instructors have a great way of explaining everything!! they make all cocepts so simple that its easy to understand, remember and put it to practice!!

Excellent for the beginners but a little bit too "dummie proof" in my opinion But I understand that not all people have tech background so it's cool

It is a great high-level overview of the basics of IT support. Beginners will likely walk away with a wealth of knowledge and a craving to learn more.

The best and I actually enjoyed going through each and every section. I never thought I would say this! They made it informative and fun. Thank you!

Esse curso me fez entender muito sobre os principais fundamentos de suporte. E com isso dar inicios as atividades de suporte de uma forma mais eficaz.

This course is very informative... It gives you a realistic approach even though the learning environment is virtual, and I am yearning to learn more!

I am overwhelmed with joy. I really learnt great things and aggravate my passion for still choosing the I.T field. Many thanks to Google and Coursera.

Thanks coursera for providing such a big platform where we can learn a lot new skills that will eventually heps us to grow in our professional career.

This course is very interesting and impactful. It made me understand the foundation of computing. The additional reading resources where very helpful.

Great course. The materials and the supplemental materials were awesome. The instructors well prepared and people that work with technology everyday.