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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,974 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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4926 - 4950 of 10,000 Reviews for Technical Support Fundamentals

By Ewayazhim M b

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Apr 5, 2023

it was an amazing course really enjoyed every bit of it

i am looking forward to expand my ski set

with the knowledge i have obtained from this course

By Michael S

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Mar 31, 2023

This course made it so much easier for me to focus on tasks than any class I took in college, and retaining the knowlege was made way easier as well.

By David S

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Mar 28, 2023

This course is a great place to start if you're only just starting out but also a great refresher / review of core competencies for IT Support roles.

By Ron B

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Mar 3, 2023

THE COURSE WAS VERY EDUCATIONAL AND INFORMATIVE WITH THE LATEST IT CONTENT, THANKS GUYS, I'M EXCITED AND LOOKING FORWARD TO STARTING THE NEXT MODULE.

By Geovane G

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Feb 28, 2023

Este curso me forneceu uma compreensão básica e clara da importância da profissão do suporte de TI. Estou ansioso para continuar o restante do curso.

By William H J

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Aug 25, 2022

I thought this course was very informative a gave a spetrum of knowledge to help somone determine if this is the right option for their career goals.

By Obi, C C

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May 10, 2022

This course gave me the needed foundation on IT support, the learning process has been simplified and made flexible for a better learning experience.

By Lizette A

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May 9, 2022

I liked this course very informative as an introduction to computers and it's operating systems.

It was really cool learning how to build a computer.

By Steven W

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May 1, 2022

This course was amazing, the instructors very knowledgeable, I gained a lot of knowledge from this course and can not wait to continue my IT journey

By IRFAN S

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Dec 11, 2021

Technical Support Fundamentals is very usefull course for beginners and thos who working IT .All subjectes are very intresting and simple langugaes .

By Stephania V

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Oct 31, 2021

It is a great introductory course if you want to get involve in the IT field. I absolutly loved it and enjoy it. It is very well done and structured.

By Lacharo N

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Oct 21, 2021

This course is pretty straight forward and informs you of the aspect of being a IT in the field. I'm very pleased with the information in this course

By Brandon B

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Aug 17, 2021

As a begginer in IT I have learned so much from this first course. I can't wait for the next one. This platform ease revolutionary! Thank you Google.

By Ahmed M A

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May 30, 2021

Rich with information and simple way to deliver complex things, easy to understand, enjoyed a lot while learning new skills, Thanks for being awesome

By Chris H

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May 12, 2021

This was a great overview of what IT support is fundamentally all about I look forward to the next course to dive in deeper, to the linux side of it.

By Philip L

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Apr 29, 2021

Really good instructors. I like the pop-up quizzes that come up in the videos to get you to stop and think, and reflect over the information provided

By Zachchary J T

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Apr 26, 2021

Thank you google for the opportunity im going to take what you've taught me and hopefully be able to be a IT support specialist one day in the future

By emon m

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Apr 12, 2021

It was a nice journey. I have some ideas about computer networking but this course makes me thirsty to know more about this sector. Thank you google.

By Glenn T

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Mar 4, 2021

I got to learn and relearn about computers and the programs that are being used. They even showed how to build a computer with all of its components.

By CARLOS L

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Jan 16, 2021

Un curso excelente que me ha permitido recordar cosas que ya habĂ­a aprendido y conocer nuevos elementos importantes para mi carrera en soporte de TI.

By sowmya s

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Jan 13, 2021

It is the most amazing course I have attended!! I feel so much happy and had fun throughout the exploration. Thankyou all teachers for your efforts!!

By Scott C

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Nov 22, 2020

I really appreciate the methods for teaching. A combination of video, text, quick questions and quizzes, along with the labs, it is really enjoyable.

By Adam M

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Oct 5, 2020

Had a great time learning little parts of each technical area that will be studied in more detail down the road. Thank you for creating this course!

By Jofist B S O

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Oct 5, 2020

A very descriptive type of course. Thank you Google for making this kind of courses available to anyone. I felt like its a restart for me. THANK YOU!

By Luis R

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Sep 16, 2020

I like that it wasn't just slide shows and just having to read a lot of pages. There were real people teaching the courses and it felt very engaging.