SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
By Justin J
•Feb 2, 2020
I wish there was more exercises with Bash, but overall a great course. Getting hands on and remoting into a VM was the best part of it!!!
By Loreto L G M
•Dec 24, 2019
The course really gave me the knowledge of what an IT Support Specialist should know and what they will be doing on the day to day basis.
By Ikkakkamakka
•Aug 12, 2019
I felt that this course was very very detailed and descriptive and did a lot in helping understand the basics of what it is that IT does.
By William S
•Apr 15, 2019
Very nice course that will give you great fundamental of what IT is all about, not only technical but soft skills that is very demanding.
By Sampson F
•May 29, 2018
Thankfully it seems that I already knew this, but it did teach me a few more things and give me a different and more in depth view on it.
By Srinivas M
•Feb 26, 2018
Excellent course
I learn all the fundamental concepts of Computer hardware, networking, operating systems, security, troubleshooting etc.
By William A C
•Feb 23, 2018
Very good course for IT Technical Support Fundamentals. I would recommend this course for anyone thinking about getting into IT Support.
By Daniel R
•Feb 19, 2018
This course does a great job with introducing people to tech support and makes them feel welcome to the field. Very informative and fun.
By David B
•Jan 26, 2018
Better than I expected! It was well thought out, organized and a great way to kick off the series of courses necessary for certification.
By Raisul I
•Dec 15, 2024
It was great learning fundamentals of technical support. Though it was foundational, but it was quite professional and fully explained .
By Terry E
•Dec 12, 2024
Informative for a beginner like myself. I don’t believe this alone is going to get you a job but for sure a step in the right direction.
By Jayy G
•Sep 23, 2024
All the instructors were great at teaching the respective IT modules and breaking it down to where anyone can pick it up and understand!
By Rodolfo H J
•Jun 2, 2024
Very informative. I went through it to refresh my knowledge. It was a fun experience relearning stuff that would otherwise be forgotten.
By Deleted A
•Mar 17, 2024
I enjoyed that it catered to my learning needs, I learn best hands on and I was able to learn doing just that with hands on practical's.
By Rita R
•Feb 29, 2024
Finally done Thank you. I give *****. The course helped me to learn new skills, and the Help support was very accommodating and helpful.
By Jaywant S
•Oct 13, 2023
Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. Really I like it
By Carlos S
•Jun 22, 2023
Was really helpful and exciting whole the time spent on it, really thanks to Google I'm really improving my IT skills and knowledge too.
By Stone C
•Jun 18, 2023
Very informative and well formatted and well paced. Great intro to IT fundamentals. Can't wait to continue with the rest of the courses!
By David R
•Feb 8, 2023
Great crosssection of materials covered and breadth of instructors who are informative at an introductory level in each of their fields.
By Donna M S
•Jan 13, 2023
This is an excellent course refresher for someone who studied IT after a decade of being stagnant. Highly recommended. Thanks, Coursera!
By ASHARI B S
•Dec 3, 2022
Thank you for all the informative and useful content. I really enjoyed browsing through and learning through all the materials provided.
By Sean P
•Nov 2, 2022
Excellent Course! It was great at teaching the basics and I feel very confident about all that I will learn with this strong foundation.
By Nwigwe K C
•Oct 23, 2022
I want to say thank you to the instructors for making the course as simple and understandable as possible, it was really an eye opener.
By Zade Y
•Oct 18, 2022
I absolutely loved this course! It taught me a lot of information about the IT field and how to become an amazing IT Support Specialist!
By David o
•Sep 29, 2022
Thanks so much coursera for giving me the opportunity to learn and improve myself and also for showing me the great possibilities ahead