SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
By Calasanz R Z
•Feb 10, 2021
Learning this new skill for me is so much fun and I want more :) And I am taking this opportunity to give thanks to Coursera and Google.
By Sriharsha R
•Feb 1, 2021
Well I have learnt lot of interesting stuff in this course. I thank every Lecturer for teaching such good things in a very clear manner.
By Jamie B
•Jan 10, 2021
This was a great course and I thoroughly enjoyed taking it. I found it to be interesting, informative and at times somewhat challenging.
By Marcella H
•Dec 29, 2020
It gave me a good overview of the different components involving IT. I feel like I have a better idea of what I'd like to specialize in.
By Duhat W
•Dec 20, 2020
Excellent course and very informative. I enjoyed the external tools. Will keep coming back for reviews in the course. Thank you so much!
By Aukarsh S
•Nov 25, 2020
I loved learning easy to understand and particle lab examples make learning easy.
Special thanks to Princes Trust for this opertunatity.
By Mariangel A
•Nov 21, 2020
Un curso muy completo, lleno de información super útil e importante y además explicado de una manera que hace más simple su comprensión.
By Christine T
•Nov 18, 2020
Very thorough, gives you all of the tools needed for success and teaches material in perfect bite sized chunks that are very accessible.
By Laura W
•Nov 15, 2020
I would highly recommend this course. The speakers ,the lessons and the labs are all put together in such a way that made learning easy.
By Winaflor I
•Nov 14, 2020
Easy to understand especially for beginners like me. I am very grateful to Coursera and Google for offering this amazing course. Superb!
By Randal A
•Oct 10, 2020
Loved it! Really informative and I felt as if I learned a good bit on the technical side nature of many of the applications I use daily!
By Donna T
•Oct 3, 2020
This course was very informative and I will definitely use the skills that I have learned throughout this course in my future endeavors.
By Sazia M
•Aug 28, 2020
This course is excellent. I gather more knowledge in this course. This course is very helpful who want to learn about technical support.
By Bryan M
•Aug 9, 2020
Great introduction to the fundamentals of IT. The experience of the entire course feels genuine. The virtual machine labs are excellent!
By chandrakant D s
•Aug 7, 2020
This course helped me to build self-confidence that I can learn much more about Information Technology which is used in day to day life.
By Nigel D
•Jul 30, 2020
It was perfect for brushing up my skills. I could also see this as being good for newcomers who want to learn more about IT and support.
By Heyler F G L
•Jul 11, 2020
Este curso es de lo mejor, la manera como se presenta cada modulo las preguntas y las evaluaciones son de mucha calidad 100% recomendado
By Evan N
•May 26, 2020
Really awesome introduction to the fundamentals of IT. It covered a lot of information, but I never felt like I was getting bogged down.
By HAJEE A
•May 16, 2020
Easy to understand and exercise also very interesting to think. I recommend everyone to start a job to IT support it is the best course.
By Aaron F
•Apr 9, 2020
I learned a a lot from this and the labs were quite enjoyable. I see myself coming back to revisit them whenever I need some refreshers.
By Brendan G
•Mar 22, 2020
While the site had some issues along the way, overall the content was more than satisfactory, and I look forward to taking the next one!
By William E R
•Mar 15, 2020
Very well made course. May need to review it in about a year for outdated info. Particularly about Windows and older networking devices.
By Amit i
•Dec 10, 2019
It is very helpful course and i am very satisfied this course this course after completion to get a technical support job opportunities.
By Pedro H P G
•Oct 22, 2019
Great course. Everyone interest in IT career must have this course. It gives you the foundation, the ground to you build on it. Perfect.
By Antwon M
•Oct 19, 2019
Very simple concepts, easy to understand. The video modules are excellent. The final quiz was also very easy to understand and navigate.