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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,910 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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6476 - 6500 of 10,000 Reviews for Technical Support Fundamentals

By Brenda G G

Dec 15, 2020

That's a great course. It made me learn new things, remember skills that I've learned some years ago and improve my skills.

By Andrew L

Nov 30, 2020

This course is an incredible introduction or even a refresher for people interested in Information Technology at any level.

By Garland T W

Nov 23, 2020

This course really opened my mind to the wonderful world of computers and all the many things spinning in the IT universe.

By TechZite G

Nov 18, 2020

That's a good and interesting course from Google bringing forward with the help of Coursera. Thank you Google and Coursera.

By Mehmet B O

Oct 29, 2020

First online course that I accomplished. Thanks to all the instructors and contributors. Enjoyable, instructive experience.

By Carlos A V M

Oct 27, 2020

Muy contento de tomar este curso. Los mentores son excelentes, tienen la habilidad de hacerlo ver todo muy fácil y simple.

By Marcus D V

Oct 20, 2020

A great starting point to get your feet wet in the many facets of the IT world. I am looking forward to the other courses.

By Brandon G

Oct 15, 2020

Fue un curso realmente entretenido, aprendí muchas cosas nuevas y efectivamente me gustaria seguir aprendiendo acerca de TI

By kenneth n

Oct 12, 2020

Awesome Course.

I have learned a lot so far.

It serves as a good starting point for me.

Thank you, Google.

Thank you, Coursera.

By Isaiah M T

Oct 8, 2020

This is an excellent course I have learned a lot of new things and I will continue to expand my knowledge in future courses

By Andre N A

Oct 3, 2020

Thank you very much for opening my mind about the IT world. This course is great! Continue sharing your knowledge to other.

By Taha G

Sep 28, 2020

I purely enjoy having this online experience while I am adapting myself to specific set of skills. Thanks for great module.

By cool s

Sep 21, 2020

An Awesome Course with best teachers.It was very interesting and the way every one teaches in the course was very engaging.

By Alice C

Sep 20, 2020

It was an excellent introduction to the certification program. The presenters were all very personable, and did a good job.

By John M

Sep 9, 2020

Great course. Learned so much. Great for beginners and to get a refresher for those who have been out the game for a while.

By Mr W

Aug 5, 2020

This Course taught me a lot about the role of an IT technician/Specialist & the way to communicate with the user/customers.

By Ana F

Aug 1, 2020

Very thorough, and lots of good and useful information for beginners. I had fun and im very excited to continue my journey.

By Danish. K

Apr 23, 2020

This course was great for understanding the very basics of IT before entering to the endless possibilities of the IT world.

By Jhon M M M

Apr 18, 2020

Fantastic course, I was able to learn the basic concepts, the methodology of work and situations to face in the real world.

By William A

Mar 17, 2020

The course was very informative and taught me a lot about things I already knew and open up my understanding of technology.

By Alexandrine W

Mar 15, 2020

I enjoyed the course. Much to learn even when one knows already some of it. For me it was Virtual Machines. Fascinating!

By William R H J

Mar 5, 2020

A really great learning experience. As important as anything, I found QwikLab support to be very good and quick to respond!

By zachary m

Feb 24, 2020

A very concise and straight forward course which has been easy to follow. Looking forward to finishing off the next course.

By Pablo C H

Dec 4, 2019

Great Course, very good labs and exams, if it is for a refresher or if you are new to the IT world I recommend this course.

By Deep T

Oct 31, 2019

Thank you for making this course. It is really well designed. It is really very helpful for someone to getting start in IT.