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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,910 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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6501 - 6525 of 10,000 Reviews for Technical Support Fundamentals

By Abra A

Aug 6, 2019

I think if anybody started off with 0 knowledge and really concentrated on this courses they would have an excellent start.

By GOKUL G

Mar 10, 2019

Very much informative. After this course, I am able to know the fundamentals of a computer and its working. Good to enroll!

By Johnathan A V

Jan 20, 2019

This course is a good starter to begin the basics of Information Technology. I am glad that I took this as my first course.

By Starnisha P

Jul 15, 2018

Thank you for all the new information that I've received! I have learned so much and you guys make it so easy to undersand.

By Rex

Apr 20, 2018

An awsome and interactive way of teaching the stepping stones of IT technical support fundamentals. I am really loving it.

By Mindy A

Mar 26, 2018

I have no pre req or formal training and understood this material well enough I would feel comfortable building my own now.

By Eric S P

Mar 14, 2018

Great overview of the knowledge and skill fundamentals. It is an easy one to finish quickly and move on to the next module.

By Abdullahi A D

Mar 6, 2018

its very useful and helpful to understand basic of IT technician. i will recommend if you are going to know about computer

By Dennis B

Jan 25, 2018

Great course, labs were easy to use and I can away feeling like I had a real understanding of the introductory information.

By Nay L A

Apr 26, 2024

Excellent Course!!! We gain a lot of knowledge and practice. I want to express my gratitude to all those who are related.

By Lee T

Jan 19, 2024

This course is exactly what the IT industry needed, and much better than any other entry level certification I have taken.

By KJ S

Dec 15, 2023

I loved it! I learned a lot about troubleshooting and the best ways to have soft skills and communication with a customer.

By Christopher M

Nov 13, 2023

This course was very informative, it opened my mind to the wide range of possibilities. Looking forward to learning more.

By Deborah o

Oct 24, 2023

I enjoyed the journey and the teachers involved in this course. Taking this course is one of the best thing that i've done

By Heherson D

Sep 11, 2023

It helps me a lot and gives me a wide range of knowledge about networking, troubleshooting, installing software, and more.

By Deepanshu s

Jul 24, 2023

course was great ..just a little worries how google will hellp to get a job ..no idea..let me know if you can help me with

By Mark A M

May 24, 2023

I learned a lot, in this course thanks for building a flatform that educate people who has a dedication to grow and learn.

By André S

May 13, 2023

I'm glad that i took this course, very well prepared and easy to get through. For sure helped me hone my knowledge in IT!

By Shaban E

Mar 1, 2023

am happy for the great work you guys are doing to help out in giving everyone an equal chance to education... thumbs up...

By Overton S

Feb 28, 2023

There were a few moments I was confused, but after taking a step back and thinking it through I was able to figure it out.

By Elder P

Feb 20, 2023

A great course for beginners in IT. Provides a thorough introduction to the fundamentals of IT in a very approachable way.

By Karen H

Oct 23, 2022

I learned a lot during this course. I am a beginner as far as technology goes, so this course gave me a great foundation.

By Pratomo N

Oct 9, 2022

Easy To Understand , Instructor seems really love what they doing , and the materials for learning is really well tought.

By Ubaid U R S

Aug 24, 2022

Excepionally Amazing, This Course has alot more knowledge than my networking starting books. Love you Google and Coursera.

By Ali H

Aug 7, 2022

very flexible and I learned a lot. Videos are precise and concise, and the quizes do a great job of testing what Ive lean