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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,943 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HW

Nov 29, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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6651 - 6675 of 10,000 Reviews for Technical Support Fundamentals

By Benjamin M

Apr 15, 2025

A great starting point to learning about the basics of IT and i would recommend to anyone wanting to enter the IT world.

By Franklin R

Dec 7, 2024

Me parece que este modulo está bastante completo, agradezco a todos los colaboradores que hicieron posible este producto

By Okeowo V

Oct 25, 2024

I enjoyed every step of the course outlined. It was explanatory and the hands-on project were straightforward to follow.

By Dan F

Jun 27, 2023

Great place to jump into the world of IT! This course was informative and interesting, I completed it in about 12 hours.

By Hamid H

Mar 12, 2023

This course on technical support has helped me to understand new things about dealing with computers and related things.

By Argelia M C B

Mar 12, 2023

I learned about the computer architecture and how each components works.

My favorite video was the building a computer.

By Aniefiok O

Feb 25, 2023

Technical Support Fundamentals is powerful course I ever learn.

I am very happy to complete course successful,

Thank You.

By Mohamed A M J

Sep 24, 2022

A great course to newbies who would like to step into IT or to someone who is considering a career change. I recommend.

By Ahmad A

Sep 19, 2022

this course gives you the fundamental basics of this felid, also encourage you to study more and more about technology.

By Doreen A

Sep 6, 2022

learning was so easy. i particularly liked that the videos and teachings were short. it made it very easy to understand.

By Borden L V

Jul 19, 2022

I came with zero experience into this course but pretty straightforward and great to get an idea of the IT fundamentals

By Okoye C A

Jun 17, 2022

I can't agree less that google has the best teachers . they made it easy to comprehend . This is a must recommend to all

By IKECHUKWU N

May 1, 2022

It was an amazing journey for me and also a stepping stone.

thank you Google and Coursera for this wonderful opportunity.

By Dean L C

Apr 21, 2022

Overall a very welcoming way of getting started with the fundamentals of IT. Excited to see what more there is to learn!

By Rocky C

Apr 14, 2022

This course was very interesting. So much so that it actually pulled me in more to want more learning into the IT career

By Mark R

Apr 13, 2022

Thank you Google and Coursera for offering this course. I enjoyed it and looking forward to the next one.

All the best!

By Korneel E

Apr 4, 2022

I'm chuffed to have had the opportunity to take this course and to be able to succesfully pass it too ahead of schedule!

By Nico M

Oct 19, 2021

Very easy to work through. Interesting and engaging. So glad I was able to access everything through the mobile app too!

By Juan G D B

Oct 4, 2021

It's been a useful course to learn about how different electronic devices work and how to fix them if a client needs to.

By Omar E D A

Sep 6, 2021

He aprendido muchas cosas que me sirven para aplicarlas en mi trabajo actual como analista de tecnología. Muchas gracias

By Antowan

Jun 19, 2021

This course is well structured and presented by the wonderful staff at google. It is well worth the money in my opinion.

By Aderlly L L

May 4, 2021

Like the way it provides the student with the fundamentals of IT and the labs used to accomplish a more real experience.

By Sk. H K

Apr 21, 2021

I am highly satisfied with this course and grateful to Google and Coursera for arranging such a carrier oriented course.

By FARID A Q P R

Apr 18, 2021

Amazing course, I enjoyed every weeks of learning in this course, the mentors are very kind, thanks Coursera and Google!

By Julián R V S

Apr 10, 2021

It was a very good introduction to IT Support, giving a lot of perspective and learning some basic skills along the way.