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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,943 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HW

Nov 29, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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6626 - 6650 of 10,000 Reviews for Technical Support Fundamentals

By Carolyne G

Sep 5, 2020

Very resourceful course, engaging instructors. I would highly recommend it to my friends. Thank you, Google and Coursera.

By Bryan J

Sep 3, 2020

A very informative and a well put together course. The videos are great and the quizzes really help retain the knowledge.

By Adnan S

Aug 30, 2020

This course of Technical support specialist by google is a wonderful job. the content and the instructors are incredible.

By David B

Aug 17, 2020

Instructors were enthusiastic, knowledgeable and communicated well. Material was pertinent to being reintroduced into IT.

By Abdullah

Aug 11, 2020

I think this was a great course to have a hands on to the technical support field. I would totally recommend this course.

By Kuldeep K

Jul 26, 2020

Great thanks to Google support team for developed detailed content for this Technical Support Fundamentals certification.

By Melvin P A

Jul 13, 2020

It was a great introduction to the IT field and I'm looking to expand on this knowledge and continue through this course.

By Md. B H

May 9, 2020

I love this course. I have learned so much in-depth information which I don't know before. thank you Coursera and Google.

By Yogesh B

Apr 24, 2020

I am very excited to have a certificate from google for this course. I have gained lot of knowledge about IT fundamental.

By Travis E

Apr 7, 2020

Course was very informational. All of the googlers were very easily understood! I enjoyed learned the basic IT functions.

By Osose E O

Mar 29, 2020

This course is very educative. I recommend it for everyone that wants to into the field of IT support. Thank you coursera

By Penny H

Mar 1, 2020

Great mix of videos, discussions, quizzes and interactive quizzes (such as logging into a VM and testing out new skills).

By Brett S

Feb 15, 2020

Great course that is easy to follow. You feel ready to keep going towards the goal of becoming an IT support specialist.

By Evgeni J B

Nov 20, 2019

Great Course two introduce someone to Tech Support Fundamentals. Highly recommend for anyone who wants to enter IT field.

By Rohit K

Nov 9, 2019

Excellent fundamental course for binary operations and provide sound basic knowledge for the computer architecture layer.

By Devell T J

Oct 11, 2019

I very much so enjoyed the way the videos were produced. They were straight to the point while still covering key points.

By Enrique C G J

May 13, 2019

Excellent way to learn the fundamentals of tech support. Wish there were more lab assignments for more hands-on training.

By Stephen D M

Feb 26, 2019

Fantastic into to IT and very informative and helpful. I enjoyed this course greatly and am very excited to move forward!

By Dylan P

Jan 24, 2019

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.

By 김영훈

Jul 26, 2018

This is the best course that everyone can take on online and learn the fundamentals of basic IT terminology and concepts.

By Hugo A R

Jul 18, 2018

A great introduction that makes me want to learn more with checkpoints in the video that made sure i was paying attention

By Cindy S S

Mar 31, 2018

Everything in this course is explain clearly and understandable, It has good concepts and I highly recommend this course.

By Greg L

Mar 31, 2018

This is an excellent fundamental course to prepare the student for more in depth information in each specialized segment.

By Rachel G

Mar 7, 2018

A good introductory course or consolidation of many key areas of IT. Will lead on well to the rest of the specialization.

By J M

Jan 30, 2018

Virtual university style teaching with goals set out and attainable. Thank you for not scaring me off in the first week!