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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,250 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

EG

Sep 30, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

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9926 - 9950 of 10,000 Reviews for Technical Support Fundamentals

By amjad h

Jul 14, 2020

I am very happy the service , I was provided. specially , the technical qwiklabs team.

By Aravinth A

Jul 10, 2020

i felt that the course really helps me to get into the real face of IT world out there

By SONALI D

Jun 27, 2020

Thank you coursera and technical support fundamentals by google it was a nice course.

By Joel I

Jun 27, 2020

It's a perfect certification start that will launch me into the IT industry job market

By GOPIREDDY S R

Jun 24, 2020

Good explanation and i feeling happy to learn this course. It is very helpful for me.

By GABRIEL O S

Jun 20, 2020

Curso extremamente bom. Com lições práticas e teóricas e vídeos que prendem a atenção.

By LYDIA M N

Jun 14, 2020

Great course for learning about hardware and software along with various applications.

By Kyrillos D

Jun 12, 2020

Very great and helpful course. It was so informative and so exciting.

Thank you so much

By Jose A R C

Jun 10, 2020

Es un buena manera para conocer los fundamentos y campos disponibles en el mundo de IT

By saint a b n

Jun 6, 2020

i really liked to learn all this knowledge i know it's gonna help me even in the life.

By Justin W

Jun 6, 2020

Great Starting point to make a career decision on or not. Ill be adding more knowledge

By Adrian S

May 24, 2020

Very good course, flawlessly assembled, easy to understand, and perfect for beginners.

By Robert L H J

May 5, 2020

I really enjoyed this course and feel like to will be helpful having this certificate!

By Graydon C

Apr 29, 2020

I thought this was an excellent program. I am not new to IT but enjoyed the refresher.

By Mark R

Apr 27, 2020

This course was highly informative and necessary when needing IT support fundamentals.

By Richard S

Apr 7, 2020

Great content WITH SOME AMAZING LABS! I really felt like I was learning something new.

By Milton J

Mar 31, 2020

Very informative course. Gave me a base level of knowledge that I want to expand upon

By Yahia

Mar 21, 2020

I like that I did Indeed learn something. I hope that I will benefit from this course.

By Chasity R

Feb 1, 2020

I have enjoyed the first course and looking forward to much more learning with google.

By David B

Jan 11, 2020

Very well thought through! very well done job coursera and google. thank you for this.

By Chad T

Jan 11, 2020

Great course, great content, great teachers. Everything is straight and easy to learn.

By Steven B

Dec 14, 2019

Easy and straight forward with quizzes and exercises to really drive home the lessons.

By Jesus C

Dec 10, 2019

Wonderful refresher on troubleshooting and soft skills needed to do the job correctly.

By KINGSLEY M U

Oct 29, 2019

A great course to get you prepared to become a great technical support Representative.

By jonathan k

Sep 24, 2019

It was really nice journey. I learned a lot of new materials and excited to learn more