this was a great course! I knew only some things, but not all. When going into a job, they don't teach you all of this, you definitely had to go to school to learn all of this. Looking forward to learning more things in the IT world.

Very thorough, and very fast paced. It's nice that I can go at my own pace, as I have toyed and worked in the IT word for many years. I picked up lot of great information and techniques to use in many aspects of my life and career.

Great simple course but ran into an issue of accessing PEM content on chromebook but quickly resolved it myself!

I suggest adding info that you need to use keytool Or ssl commands on the terminal to access PEM content on a chromebook.

The first week of the course is awesome. From day one I thought I already knew the fundamentals, but I was wrong. Learned many things that I thought I did not know before. Starting week two today and looking forward to learning more.

The topics are basic for BSIT Degree Holders. But learning the basics builds a strong foundation on the technical support skills. It also supplements your prior knowledge in troubleshooting specially the standard industry practices.

Very hands on and engaging. Even though i knew already how to put together a computer, i like the step by step scenario and all the details that was shown. It really helps you understand more why things are connected the way it is.

This course was simple, yet powerfully effective. It is a great basis for anyone wanting to learn more about IT or has an interest in a career in IT. Easy to follow content, hands-on labs, quizzes, and videos made learning a breeze.

This was a fantastic introductory course. I had a job lined up which will offer me the training I need to be successful, but during my transition period (from IT Recruitment to IT Support) I wanted to assist my skills as best I can.

This is really great experience for me, i loved to learn in this way i have done these topics at college but not in this way, firstly i learnt many new words, and secondly the style of instructors are very motivated and interesting.

After taking this course, I felt like I have taken one of the best decisions of my life. This course consists of a bundle of information. Now, I am looking forward to completing the remaining 4 courses.

Thank You Google and Coursera.

It has been a wide range of topics of which I only had a superficial knowledge, now with the tutorials and videos received, a better concept related to information technologies has been generated. This has been great, thank you all.

I am so happy with this training, it helped me to reinforce my previous skills and to acquire new knowledge. I am willing to learn more since this is an introduction training of a career that demands to be up dated with technology.

This course was very insightful. It had a great introduction to the fundamentals of IT and it helps you see which topics in IT interest you the most. I would definitely recommend this course to anyone who has a passion for learning.

Technical Support Fundamentals helped me to develop my skills and increase my knowledge in the IT field. Now, I am very much clear about all the basics related to IT. It was a great experience for me throughout the learning process.

This course in fundamentals was a smooth entry into the I.T. world. I appreciate the tips and advice from Googlers! It helps give credos to the program given it is developed by what many consider the best employer in the industry.

This course really helped me to understand the history of computer and all the knowledge and skills to a new perspective of technology and it helps daily activity and tackling issues regarding of computer and communication problems.

This course was a lot of fun. Helped make things more clearer. I thought I knew the ins and outs of a computer but taking this course helped me understand a lot more. The actual names and definitions. It was definitely worth taking!

This was a great first course for an up and coming IT professional. I am not a beginner, but I am not advanced, and this was informative, helpful, informational, and whetted my appetite for IT all the way through each week's module.

i heartily thanks to coursera team. but there are one problem that i'm faces is earned certificate. in this time i have not my citizenship is not available to verify id. and i have no driving licences can you help me to other way .

Very good course; Much less time required than 6 weeks to review the material. I grew up with a father who built and repaired computers, so a lot of this came fairly naturally to me, which helped me feel excited about the materials.

Over the course of the course, I have learned about the fundamentals of software and hardware, operating systems, networking, security, troubleshooting, and non-technical topics such as customer service and job interview techniques.

I really feel this course provided the foundation for building toward a career in IT. I imagine by the time i finish the entire thing, i will be ready to move on to the A+ and other certifications that are in demand in the industry.

The Technical Support Fundamentals course filled in some knowledge gaps I had in the IT field. I am looking forward to the other five modules, currently on week three of Bits and Byte of Networking. Thank you again for the course.

I really enjoyed the course! I am jumping into this field without any background in professional technology. I found the course to be informative and easy to follow. I felt so good seeing my certificate and knowing that I did it!

Great course to get the IT juices flowing in new to the industry individuals as well as excellent content to use as a refresher for those that have been working in the field for a long time. I would recommend it to both categories.