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Consumer Behavior Courses Online

Explore consumer behavior principles for understanding purchasing decisions. Learn about psychological, social, and cultural factors influencing consumer behavior.

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Explore the Consumer Behavior Course Catalog

  • C

    Coursera Project Network

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Healthy and Sustainable Foods and Products

    Skills you'll gain: Sustainable Development, Sustainable Design, Nutritional Assessment, Sustainable Business, Nutrition and Diet, Product Lifecycle Management, Product Development, Social Determinants Of Health, Sustainability Standards, Product Improvement, Environment, Environmental Science, Environmental Resource Management, Health Assessment, Public Health, Climate Change Mitigation, Systems Of Measurement, Chemistry, Risk Analysis, Sustainable Engineering

    4.4
    Rating, 4.4 out of 5 stars
    ·
    102 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Strategies for Converting and Retaining Customers Online

    Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Digital Advertising, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content

    4.7
    Rating, 4.7 out of 5 stars
    ·
    116 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Quantitative Research

    Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control

    4.4
    Rating, 4.4 out of 5 stars
    ·
    340 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IE Business School

    Competitive Interactions and Disruptive Change

    Skills you'll gain: Market Dynamics, Competitive Analysis, Market Trend, Market Share, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    American Psychological Association

    Disorders Due to Substance Use and Addictive Behaviors

    Skills you'll gain: Substance Abuse, Mental and Behavioral Health, Mental Health Diseases and Disorders, Psychiatry, Diagnostic Tests, Behavioral Health, Epidemiology, Pharmacology, Neurology, Demography, Psychology, Cultural Diversity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 3 Months

Consumer Behavior learners also search

Industrial
Product Design
Industrial Design
Industrial Engineering
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Innovation
Service Design
CAD
1…81828384

In summary, here are 7 of our most popular consumer behavior courses

  • Create a services customer satisfaction process: Coursera Project Network
  • Healthy and Sustainable Foods and Products: University of Michigan
  • Strategies for Converting and Retaining Customers Online: University of California, Irvine
  • Quantitative Research: University of California, Davis
  • Retail Customer Service: CVS Health
  • Competitive Interactions and Disruptive Change: IE Business School
  • Disorders Due to Substance Use and Addictive Behaviors: American Psychological Association

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