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Explore the IT Support Course Catalog
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks
- Status: Free Trial
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, Networking Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage, Display Devices
- Status: NewStatus: Free Trial
Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
- Status: NewStatus: Free Trial
Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
- Status: NewStatus: Free Trial
Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
- Status: NewStatus: Free Trial
Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Microsoft Windows, General Networking, Operating Systems, Display Devices
- Status: NewStatus: Free Trial
Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
- Status: NewStatus: Free Trial
Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance
In summary, here are 10 of our most popular it support courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- CompTIA Practice:Â LearnQuest
- Technical Support (IT) Case Studies and Capstone:Â IBM
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Core 1: Hardware and Network Troubleshooting:Â IBM
- Cisco Certified Support Technician IT Support - 100-140:Â Pearson
- Google Cybersecurity:Â Google
- Cisco Certified Support Technician IT Support 100-140 Unit 9:Â Pearson
- Cisco Certified Support Technician IT Support 100-140 Unit 1:Â Pearson
- Cisco Certified Support Technician IT Support 100-140 Unit 3:Â Pearson