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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      市场营销概论 (中文版)

      Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      238 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Introduction to Architecting Smart IoT Devices

      Skills you'll gain: Unified Modeling Language, Embedded Systems, Internet Of Things, Software Development Life Cycle, Systems Architecture, Systems Design, System Design and Implementation, Software Systems, Prototyping, Requirements Analysis

      4.2
      Rating, 4.2 out of 5 stars
      ·
      310 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Creating a Budget with Microsoft Excel

      Skills you'll gain: Budgeting, Microsoft Excel, Budget Management, Excel Formulas, Spreadsheet Software, Accounting and Finance Software, Financial Data, Microsoft 365

      4.5
      Rating, 4.5 out of 5 stars
      ·
      568 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Cybersecurity and the Internet of Things

      Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Policies, Mobile Security, Security Awareness, Wireless Networks, Information Privacy, Data Security, Emerging Technologies, Enterprise Security, Risk Management Framework

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Toronto

      Learn to Program: Crafting Quality Code

      Skills you'll gain: Data Structures, Object Oriented Programming (OOP), Unit Testing, Python Programming, Algorithms, Test Case, Software Testing, Debugging, Computational Thinking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      728 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Promote the Ethical Use of Data-Driven Technologies

      Skills you'll gain: Data Ethics, Emerging Technologies, Business Ethics, Ethical Standards And Conduct, Big Data, Information Privacy, Personally Identifiable Information, Diversity Awareness, Data-Driven Decision-Making, Artificial Intelligence, Mitigation, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      BI Essentials for Finance Analysts (Tableau Edition)

      Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Excel Formulas, Data Visualization Software, Data Modeling, SQL, Data Presentation, E-Commerce, Databases, Data Manipulation, Data Storytelling, Data Analysis, Performance Analysis, Relational Databases, Data Import/Export, Business Intelligence, Data Transformation, Regional Sales, Query Languages

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Fundamentals of AI Agents Using RAG and LangChain

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Artificial Intelligence, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      95 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      AI for Marketing

      Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer Analysis, Customer experience improvement, Customer Insights, Marketing Strategies, Marketing, Content Marketing, MarTech, Data Ethics, Customer Engagement, Customer Acquisition Management, Marketing Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      35 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI: Impact, Considerations, and Ethical Issues

      Skills you'll gain: Data Ethics, Generative AI, Business Ethics, Legal Risk, Socioeconomics, Ethical Standards And Conduct, Artificial Intelligence, Environmental Social And Corporate Governance (ESG), Machine Learning, Intellectual Property, Information Privacy, Workforce Management, Workforce Development, Safety and Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Interactive Dashboards with Streamlit and Python

      Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Analysis, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      395 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Copilot: Your Everyday AI Companion

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      57 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • 市场营销概论 (中文版): University of Pennsylvania
    • Introduction to Architecting Smart IoT Devices: EIT Digital
    • Creating a Budget with Microsoft Excel: Coursera Project Network
    • Cybersecurity and the Internet of Things: Kennesaw State University
    • Learn to Program: Crafting Quality Code: University of Toronto
    • Promote the Ethical Use of Data-Driven Technologies: CertNexus
    • BI Essentials for Finance Analysts (Tableau Edition): Corporate Finance Institute
    • Fundamentals of AI Agents Using RAG and LangChain: IBM
    • AI for Marketing: Emory University
    • Generative AI: Impact, Considerations, and Ethical Issues: IBM

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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