Must take the course if you are planning to change career or to learn as well. Google and coursera is revolutionizing how school system. I love this course.

The Course is great and easy to follow for those that are interested in pursuing a career for the first time in IT in general not just for IT Support roles.

This was an excellent overview of all of the fundamentals of tech support!! I highly recommend it for anyone who is considering going into the field of IT.

This course in very inviting, since it feeds you with new technological information, a lot to grasp but it'll be surely worth it once you get to that point.

Brilliant introductory course to IT. It will equip you with a broad overview of IT technology with the knowledge of where and what to practice to master it.

i wish this could continue for us students in Tanzania and if possible a door for work could be a great thing for us thank you or my tutor God bless you all

A nice refresher for those with basic knowledge of IT Support or Computers in general, but also a great introduction for someone with no previous knowledge.

Most of this knowledge was second nature to me entering this course. However, I can approve that it is an amazing first step into the complexity that is IT.

I mean its nice to learn somthing basic as well to have solid foundation of knowlege that you're going to take. So this course is so basic still informative

Amazing IT Support Intro Course by Google. I would strongly recommend you to take this basic course to learn more about IT and Computers. Thank you, Google.

Great course! But wish there was some guidance as to what the next steps should be. Like suggestions for next class to take etc. Otherwise, great course!

Great course, instructors are excellent and speak clear so that you understand the first time. The only thing I would ask for improving on is the qwicklabs.

I am already working in the IT field for the last 9 years. But this course gave me more information. The way they present ideas and information really good.

This course will give you a solid foundation and introduction to the world of IT. If you're interested in technology, this is definitely the course for you!

I really enjoyed this course! It was very good at keeping me involved and interested. I can't wait to start the next course I hope it's just as interactive!

I enjoyed a lot course with the great instructor. It had a feeling like intructor was passionate about sharing knowledge as passionate I was while learning.

It is an exciting journey to a great world of IT technology! Don't be affraid of obstacles, go ahead straight forward and expand Your horizons of knowledge!

Wonderful course. Looking forward to what's next and hope the information continues to be this easy and simple to follow and learn from. A great experience.

It was just an amazing experience. Touched every entry and foundation level of IT Infrastructures and a grasp on the support strategies of these IT Systems.

It's a great experience in completing this course. I cant wait to continue further. its teaches me a lot, give me great knowledge. I love completing this...

I am on week three and so far I am learning new content. it is Worth to spend some time and learn the material and be creative with it. Thank you google !!!

Thank you for the Technical support course. I needed to know the computer hardware, software and how I install the programs. I learned very well knowledge.

An excellent introductory course. It's really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

I feel the course did what it advertised in the form of presenting fundamentals . It lays the foundation and gives the user a good look at what lies ahead .