Informative. On a level that most could grasp easily. I liked that I could go to the tests directly in areas where I was already familiar with the content

The course takes a hands on approach and a relatable teaching technique. The learner videos always provide motivations for the moments when I doubt myself.

Great course and instructors, the material really helps to study for the A+ and some of Security+ essentials, would reccomeend to anyone starting out in IT.

In this course, you'll be introduced to the world of IT by passionate professionals. It's fascinating and very well structured. Thanks for this opportunity.

This is a great course. As promised, it teaches all the fundamentals of IT. Not just that, the concepts are clearly expalined, thus very easy to understand.

This is a good start for anyone wanting to start understanding the world of technology as we are being shaped by its presence as in...the internet of things

This course is useful if your complete beginner in the field and useful if you are not a beginner it is good opportunity to refresh your basic information.

All instructors participated are youngsters and very energetic that makes the course so attractive. Thank you so much to all instructors and Google IT team.

Wow I learned a lot. Now I'm more acknowledge about how to handle fixing, customer service or even attending a new IT interview. Thanks Google and Coursera.

This course is really amazing and a nice introduction to the IT support. It is really fascinating and I cant wait to dive into technical part of the course.

great course offered by google, it helped me a lot to learn about IT support skills, and how to solve problems. again thank you google for this great course

i like course google is doing , cheaper than going through bootcamp that cost about $20,000 . Thanks for google and coursera for making possible to learn IT

It was an interesting lecture, from the google staff and i really learn and refresh my memory again.

Thank you for providing this in depth knowledge for me..

Must take the course if you are planning to change career or to learn as well. Google and coursera is revolutionizing how school system. I love this course.

The Course is great and easy to follow for those that are interested in pursuing a career for the first time in IT in general not just for IT Support roles.

This was an excellent overview of all of the fundamentals of tech support!! I highly recommend it for anyone who is considering going into the field of IT.

This course in very inviting, since it feeds you with new technological information, a lot to grasp but it'll be surely worth it once you get to that point.

Brilliant introductory course to IT. It will equip you with a broad overview of IT technology with the knowledge of where and what to practice to master it.

i wish this could continue for us students in Tanzania and if possible a door for work could be a great thing for us thank you or my tutor God bless you all

A nice refresher for those with basic knowledge of IT Support or Computers in general, but also a great introduction for someone with no previous knowledge.

Most of this knowledge was second nature to me entering this course. However, I can approve that it is an amazing first step into the complexity that is IT.

I mean its nice to learn somthing basic as well to have solid foundation of knowlege that you're going to take. So this course is so basic still informative

Amazing IT Support Intro Course by Google. I would strongly recommend you to take this basic course to learn more about IT and Computers. Thank you, Google.

Great course! But wish there was some guidance as to what the next steps should be. Like suggestions for next class to take etc. Otherwise, great course!