Immediately applicable knowledge and vocabulary that gives me more confidence in my IT Help Desk role. Thank you.

Very detailed for beginners. Each topic was thoroughly explained and taught. I will continue with more courses.

This course has helped me to gain knowledge and fundamentals of being in an IT Technical Support role. Thank you!

Great and ultimate experience! Must have skills during this quarantine no excuses to come out without new skills!

This is really nice course. if you love technology and you wanna make your passion as career then this is for you

This was a very good foundation course in Technical Support Fundamentals and I really gained a lot completing it.

This course is a great starting point for anyone who is interested in IT, already in IT, or is just a basic user.

This was a great means of review of my knowledge and also helped me learn more about the beginning of the industy

This was a fantastic course and I'm better as a result of this experience. Great format and learning experience.

It was pretty easy, but I enjoyed using vitrual machines and seeing the tech google is coming up with. super cool

Was very fun and interesting, helped me understand some concepts that I had only played around with in the past.

I thoroughly enjoyed the course! It is a challenge working and furthering education. But it is most rewarding.

Amazing experience with this course.

I have learned how to support and resolve issue as an IT Support Specialist

Awesome experience with clear and concise example to take the learner through an easy journey in the world of IT

Very easy for anyone who is just starting out with learning computers. This was a great refresher course for me.

This course was a wonderful reintroduction to the Fundamentals of IT Support. I look forward to learning more.

You will be equipped to start working in entry-level IT support jobs. I have enjoyed studying this course a lot.

The Technical Support Fundamentals course is an excellent course as an introductory course into computer basics.

J'ai rapidement compris votre merveilleuse façon de présenter les leçons et j'ai beaucoup profité de vos leçons.

Amazing opportunity to be exposed to this information that I can now take with me as the journey continues in IT

Outstanding course, taught me alot about customer support and the way to communicate in a technical firm market.

This is a good course - it lays the groundwork for the majority of Computer Science as it relates to IT support.

Great introduction to not just the basics of IT, but going a little beyond the fundamentals of basic knowledge.

i'm happy to saying i really love tis course and i tanks to google and coursera for that. thanks lot of from me.